Question about Samsung Propel A767 Cell Phone

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Wet Phone with Download screen

I accidently put it on top of a wet counter and It soaked up some water. I took out the battery and sim card dried it for a bit and put it back in. Now the phone still says download and is continually shutting on and off. Its a T mobile samsung phone.

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It may sound funny but put the phone, battery and nething else that got in a bag of dry rice. it will soak up any water left in the phone. that may fix your problem.

Posted on Sep 13, 2009

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Mobile in water not working now


Remove The Phone From The Water

The first step is to remove the phone from the water as soon as possible. The less time the phone spends submerged, the greater chance it has of being saved. The plastic covers that come with cell phones do provide some protection, but it takes a mere twenty seconds or less for water to get through these barriers and start causing damage to your phone.

Once you pull the phone from the water, remove the battery immediately. Cutting power is a crucial step when attempting to save a wet cell phone. There are many circuits inside cell phones that can survive getting wet, but only if they are not attached to a power source.

If your cell phone comes with a SIM card, remove it promptly. Do not heat the card, simply pat it dry with a soft towel, and put it aside until the rest of your phone is dry and back to working order. The good news is that SIM cards recover well from water damage. If for some reason, your phone doesn't survive the accident but the SIM card does, there are plenty of places that sell unlocked cell phones. Simply place your SIM chip into the new phone and go.

Salt Water Accident

Please take note; if your phone was submerged in salt water, you must rinse it in fresh water before the drying process begins. Even after the phone is dry, crystals can form and continue to cause damage and erosion.
Let Your Phone Dry

The next step you must take to save a wet cell phone is to allow the phone to dry. A great method in providing an optimum drying environment is to set the phone on the vent found on the back of a television set or cable box. The low heat emitted will gently dry your cell phone. Another trick to help speed drying is to place the phone in a bowl of dry rice. This will help draw out the moisture. You can also try placing the phone in a plastic baggie with a few silica packs that come in purchases such as shoes and electronics. Silica, like rice, absorbs moisture.

The important part of the drying process is to place the phone uncovered, in a warm, dry place and allow the moisture to evaporate completely. Another alternative is to place the phone on an air conditioner. The cold air will not damage the phone and the air from an air conditioner is very dry allowing the water to evaporate quickly.

Drying should take approximately three days at which time you can check to make sure the phone is clean and dry. It is at this time that you can re attach the battery and check if the phone works. If it doesn't, wait a few more days and try again. If the phone still doesn't work, take it to your local dealer, they may be able to repair it. Be prepared; getting a cell phone wet will void your warranty and most cell phones are equipped with a water damage indicator so the dealer will know the phone has been H2O compromised.

Alternative Drying Methods

There is an alternative way to save a wet cell phone that includes an alcohol soak. Alcohol is hygroscopic which means that it attracts water. Soaking your phone in denatured alcohol, or a 95% alcohol solution (regular rubbing alcohol is about 75%), soaks up all the water in the phone. When the liquid is dumped out, only alcohol, which will evaporate, remains. Make sure that the alcohol you use is denatured with only methanol as the chemicals found in other types can be damaging. This kind of alcohol can be purchased at your local hardware store. The alcohol soak may work best for phones that have been damaged by salt water or other liquids such as coffee.

Battery Caution

When attempting to save a wet cell phone, make sure you do not heat the battery as it could leak or even explode. Lithium-ion batteries are especially sensitive. In addition, many cell phones have plastic parts that can melt. Above all, do not try to save a wet cell phone by placing it in a microwave. You will destroy the electronic components and possibly the microwave in the process.

The above steps will help to save a wet cell phone, but be prepared. Often the phone will survive but the battery will not and the purchase of a new one may be in order. Good Luck!

Dec 05, 2010 | Nokia 2690 Cell Phone

1 Answer

I accidently wet my cell phone. I went to a att store and a represenative said to try putting the phone in a bag with rice. Now it just turns on...but... There is no! sound.


Water normaly leaves something after it evaporates too make sure it is propely cleaned and dry.

Open the phone, remove battery,sim and memory card. Dis-assemble the phone so your left with just the circut board. Used distilled water as it will not leave anything when it evaporates. Make sure the Phone has dryed propley re-assemble with sim, battery and memory card.

Hope the sound works

Jun 27, 2010 | Cell Phones

1 Answer

Wet cell phone-blank screen


Well it depends on the type of screen you have in the phone. Some have edges that can split open and lose the fluid that projects the picture so your best bet is to just replace the phones screen, if every thing else works fine

May 31, 2009 | Cell Phones

1 Answer

Keep getting download message


You may still have water in tight places due to water surface tension. Open all the access doors, take out the SIM card, battery and anything else that is removable and put all parts in a ziplock bag. Get some dessicant bags (from old shoe boxes), cardboard pieces, saltine crackers and put them in the ziplock bag also and put on top of your microwave oven (if it is used a lot) or in the window where it gets direct sunlight. Leave it there until moisture gets on the bag then disappears again (3-5days) The dry items in the ziplock will help draw out all the moisture better than air drying. I have done this many times on cell phones, gameboys, etc. and it works everytime.

May 16, 2009 | Samsung Propel A767 Cell Phone

2 Answers

LG PHONE STUCK ON EMERGENCY DOWNLOAD


I had the same problem!! This might help: 1. Take out the battery, SIM card, and memory card (if applicable). 2. Let the phone sit in the sun for a couple of days. 3. Put the SIM card back in the phone and plug the phone charger into the phone. 4. When prompted, insert the battery into the phone 5. When battery is fully charged, remove the charger and depress the call button simultaneously.

I tired this and the phone is now working!!! Also, I do not seem to have lost any of the features!

Good Luck!!!

Jan 27, 2009 | LG Vu CU920 Cellular Phone

6 Answers

Samsung A707


well that means you have liquid damage and you have voided your warranty on your device. Your only option is to buy a new phone or take advantage of insurance if you have it!

Mar 29, 2008 | Samsung SYNC SGH-A707 Cellular Phone

1 Answer

Wet phone


Did you try taking out the battery and letting it dry. Depending on how wet it got, your battery may need to dry out or the phone is damaged. My friend dropped his in the shower, took 2 days for the battery to dry out and it was fine.

Mar 19, 2008 | Samsung SCH-u740 Cellular Phone

1 Answer

My Sony ericsson phone dropped in a tub of soap water


let it dry and put it all back togeather and then when you have done that check whats working and whats not

Feb 17, 2008 | Samsung SGH-p207

2 Answers

Razor phone not reading sim card


Have you tried a different SIM to make sure that isn't the problem? I'd say 3 out of 4 times when the phone gets wet the other stuff works after it dries, but people constantly have problems with reading the SIM afterwards. Hopefully swapping the SIM card out will help, otherwise your only option is to have a repair shop fix it up for you.

Dec 19, 2007 | Motorola Mobility RAZR V3

4 Answers

Paul skurulis


you needed to open your phone and to dry it throughly or have it check to technicians maybe thier is still moisture left inside and causes your phone to malfunction.

Oct 17, 2007 | Samsung SGH-A707 Cellular Phone

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