Printer printed fine all day. Tried to scan this evening, and display stated "not set up on computer". Was advised by non-technical friend to uninstall computer (which I did), and to reinstall. Tried, but Autorun does not in fact autuorun. Selected Open, and the Setup icon. System scans for appropriate requirements, and the following 2 errors appear.
"This software cannot be installed using the 'Run as...' command. This installation cannot continue until this is resolved." It then says I need to log on as the Administrator (already am), and try again, or eject and reinsert installation cd.
Second error states "Windows XP Media Center does not match the list of supported configurations", and the classifies my OS as 600 since it was released after the software installation cd.
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The best thing that you can do here is to uninstall and reinstall your rpinter software from your computer to make sure all settings are correct and printer software are properly installed on your computer....
did you recieved error message example 1-2006. If your unable to scan its more On the software and driver issue of you printer., you need to call kodak to properly installed your software and drivers toll free 1 800 421 6699 ext 05.
If you are getting a 1-2036 error then there maybe an conflict between the Kodak TWAIN driver and another TWAIN device, most of the time it is with a flat bed scanner. If you have another All in One printer or scanner connected unplug it and uninstall its drivers. If the issue continues uninstall the Kodak software and unhook the kodak printer. Then download the kodak clear utility from HERE After the utility runs and you restart your computer Re-install the Kodak Printer software and select WEB install to get the latest version.
Hopefully that will solve your Home Center scanning issue.
1. If you use buttons on the printer to scan, check your firewall settings. Make sure the "program control" settings allow the printer files. Google your firewall and printer model to get the file names and specific instructions.
2. Check your firewall settings anyway (program control and trust control -- ip address of printer should be trusted).
3. You said your printer worked for a few days. If you're running Spybot on all your computers that might explain why your printer drivers worked for a while and quit. Spybot is a good program, but it sometimes displays scary messages about something having tried to change the registry. The message comes up on a restart--sometimes several days after installing a good program. User selecting "no" disables newly installed (good) program.
If all else fails reinstall the driver on every machine, restart immediately and pay close attention to any firewall or spybot quesions. Search your computer, then Google anything you're asked before answering it.
I DON'T THINK ITS THE PRINTER. THIS IS A SOFTWARE OR NETWORK ISSUE.
1 IT SOUNDS LIKE CORRUPTED FILES BEING SENT TO PRINTER, OFTEN PDFS. CLEARED ALL PRINT JOBS? ALSO AS400 PRINT QUEUE?
2 ALSO SOUNDS LIKE A VIRUS POSSIBLY "Adot.BAT". go online to housecall.com and do online virus scan.
3 OR, SOME OTHER CHANGE OR NEW DEVICE ON THE NETWORK MIGHT BE INTERFERING.
FIRST, TRY ISOLATING THE PRINTER FROM YOUR NETWORK. UNPLUG THE PRINTER FROM ALL DATA INPUTS AND RESTORE DEFAULTS. (LEFT OR RIGHT BUTTON TO SERVICE MENU, PUSH CHECK BUTTON, LEFT OR RIGHT TO RESTORE DEFAULTS, PUSH CHECK BUTTON).
IT SHOULD RESTART, THEN CALIBRATE. NEXT PRINT A CONFIGURATION PAGE FROM ITS MENUS, IF NOT TWO PAGES NET CARD IS DEAD.
IF OK SO FAR, TRY CONNECTING IT JUST TO A LAPTOP. USB ONLY THIS WAY, OR USE A NETWORK HUB, SEPARATE FROM YOUR NETWORK. INSTALL ANY OLD LASERJET DRIVER OR PRINTER ON THE LAPTOP JUST TO TEST IT.
IF ALL THIS WORKS, THE PRINTER IS FINE. BEFORE RECONNECTING THE PRINTER TO YOUR OFFICE COMPUTERS, FIX YOUR NETWORK & INTERNET OR VPN PROBLEMS.
THEN, DELETE ALL HP LASERJET PRINTERS & UNINSTALL ALL HP DRIVERS ON ALL NETWORKED COMPUTERS AND SERVER. (EXCEPT ZIPPED DOWNLOADED DRIVERS). START NEW HP PRINTER INSTALLATION COMPLETELY FROM ZERO. REINSTALL ONLY THE DRIVER YOU NEED. PCL5 IS RECOMMENDED.
Did it ever work on new system or never has. Sound like either a software conflict or similar but most likely it doesn't like new machine specs. Have you made sure no other printer software is accidentally installed. Are specs for new system and printer compatable. Some manufacturers specify their machines specifically do not like certain OS's and specs. Because pc and software tech is going so fsat it is really hard for manufacturers to keep up, just as they run off their new printer, state of the art, microsoft brings out a new OS etc, and voila, a new updateddriver is needed. Have you considered it may be the pc causing the errors, ie the registry (from malware,spyware etc) not allowing proper installation. This can and does happen. Just last week, my friends printer was perfectly fine, she had some spyware and we had to edit the registry as it had corrpted where the printer was installed but also her cd rom drive icon and use were wiped out. Run antispyware virus and registry scans to eliminate these. Also try installing printer off a back up copy of the disc not original, good luck.