Tubular design deadbolt stuck in lock position. Door cannot open.
2 piece tubular handleset has deadbolt stuck in lock position. cannot get door to open. can remove inside screws, but don't know what to do after that. also, latch bolt handleset below is loose and very insecure - will not tighten with screwdriver. probably need to replace the whole thing, but how can i do that?
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Re: tubular design deadbolt stuck in lock position. Door...
If you remove the screw from the deadbolt and remove the keyed parts you can see the plunger assembly. you can use a flat head screw driver and turn the plunger in. it will unlock the door and you will be able to replace the deadbolt
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With the door open, remove the interior trim (thumb turn) from the door, and using the key, turn the deadbolt to the locked position. Now re-install the thumb turn, in the locked position, and with the key removed see if you are able to unlock the deadbolt. I suspect that the tailpiece (part that sticks out of the lock cylinder and into the thumb turn) is not in the correct position.
I presume you figured it out by now, but if the tailpiece is installed wrong in many deadbolts, the key won't come out in one position or the other. It's called a "timing" problem and the way to fix it is to take it off the door, turn the tailpiece a half circle and put it back on the door. Usually Kwikset locks are designed so you can't put it in the wrong way, but it can happen. (If it's not the timing problem, then the deadbolt unit is defective or broken. They are designed to fail in a way that keeps them locked, so this could be a sign that someone tried to break in, or that someone used the extended bolt as a way to stop the door from closing and it hit the door frame too hard.)
The best way to install a deadbolt lock without the instructions handy is to look at the "lazy" cam and see if there is a way to install it wrong and don't install it that way. Example: If there are 2 ways for the tailpiece to fit in the deadbolt unit when the deadbolt is retracted and only one way for the tailpiece to fit in when the deadbolt is extended, then install the lock with the deadbolt extended and you can't install it wrong.
it sounds as though the linkage that pulls the deadbolt back has disengaged... if you undo the screws from the inside of the door and remove the manual knob there will be 2 more screws holding the key lock to the door. A thin flat bar is attached to the key lock that goes through the deadbolt and into the manual knob. This bar turns with the key, sliding the bolt on its track to lock and unlock the door. Once the lock is apart check the key in the lock to see if the bar turns when the key does. then see if there is anything that may be obstructing the deadbolt from sliding. The locks are pretty indestructible so if there is a problem it may have been from the install... perhaps the door is to wide for the lock to engage properly and the lock worked loose in the 6 months that it worked.
Unfortunatley you need to have the key to remove the cylinder. You can take it to a locksmith that can pick" it to remove the cylinder and make you a key but it may be more cost effective to replace it.
it sounds like the door or lock is out of adjustment with the door jamb, with door open and deadbolt in the locked position close door easly against face plate with pencil make top and bottom where bolt align then look to see if it line up with hole in jamb if i doesnt then door will need to be adjusted
If this is the lock part itself,try gradually loosening install screw enough to be able to manuver lock to work and if so slowly tighten as you test each time gradually. Please clarify problem more if need to.
The deadbolt itself is binding in the door or the door jamb you will ned to take the pressure ofF the turning mechanism by either readjusting the strike plate(area where deadbolt goes into door jamb(wall side) OR MECHANISM IN THE DOOR
First determine if the problem in the door or when the door is closed and is binding into the wall side FIX FOR BIND WHEN DOOR IS IN CLOSED POSITION If it binds only when door is closed you will need to adjust the strike plate up or down at the door jamb which is easy to fix
1 open door and turn lock in locked position close door up against the door jamb and mark with a pencil where bolt hits jamb
2 open door extend the marks to see where it lines up in relation to the strike plate remove strike plate and move so that the opening of strike plate is between two pencil lines 3 insert some wooden match sticks in old scres holes( jamb them in with head of hammer 4 screw strike plate in positon 5 close door and check lock Note: You may have to use a chisel , flat bladed screw driver or kinife to cut some of th soe out to allow bolt to slide into jamb (if it bareley drags you can take a metal file and file it also pt some wd 40 on bolt
FIX FOR PROBLEM WITH MOVEMENT IN DOOR open the door from the inside turn the bolt in lock and unlock position if it moves hard you will need to take a phillips head screw driver and remove the plate that covers the bolt( on the side of the door where bolt slides out of door)
After you remove the plate turn the lock in lock/ unlock position
if it is still tight loosten the two screws at the deadbolt from the inside of the door do not remove completely bolt should not be in a bind and should move freely
If it is tight at this point you wil ned to remove the assembly(continue taking 2 screws out) once you have the assembly out you will need to pull the bolt ot of the side of the door
if the dead bolt is real tight you will need to enlarge the hole it goes in by using a round rasp or file and check the ock manually and with a key