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I'm suppose to open the "paper out tray" ? but i can't find it

Im trying to print something off my computer but my printer says i have to open the "paper out tray" before it can print. the problem is i don't know where that is. any help would be great :)

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Red light is constantly blinking and when try to print, there is always a paper jam


Every time there is paper jam, the printer knows the job is not completed and hence tries to re-print after the paper is removed and cover is shut.

Clear the print job from computer.
Power off the printer and Clear the paper jam (if any)
I would try to use different tray. The paper pickup roller in one path may be worn out.
eg Sheet feeder or multipurpose tray.
Load paper in new tray
Set the application to use new tray

Ensure you sue the right thickness (gsm) of the paper. Quality of paper is crucial. Too thin; too thick can affect functioning.

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It may be a sensor problem When you reseat the tray it may not be actuating the paper size switches correctly. Check the paper tray and make sure that there aren't any missing or broken/bent tabs on it.

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1 Answer

Message "Paper Mismatch in Tray 1"


go to your printer settings on your computer and set the default size of paper and tray that you use normally. That should solve the problem.

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1 Answer

Message says Paper Jam, but there is no paper


Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

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1 Answer

When you try to print from a networked computer the display goes from saying ready to print to load Tray 1 A4. The tray is full of paper


When you loaded the paper in the tray, did you tell it that the paper was A4 - it may be that on the printer or in the queue definition on the computer that the paper size for that tray is set to something else (eg letter) and the print you are sending is A4 so it is looking for paper but only thinks it has other sizes available.

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1 Answer

Im trying to print something off my computer but my printer says i have to open the ''paper out tray'' before it can print. the problem is i don't know where that is.


Depends on the type of your printer. Printed material need to be ejected. If your 'paper out' is not open you need to open it. Check where the paper goes in, first. Then, somewhere infront of that must me the outlet. Good luck.

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1 Answer

How do i print labels using epson r2400 photo printer?


If you are using the Avery template, make sure you change the page setup settings from Manual Front (default) to Default Tray (sheet). Then when it tries to fix the layout, select ignore (on Wrd 2007 anyway). Then select Photo / Glossy paper and hopefully away you go.

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Printing Issue


switch off the printer and open up the cover and remove the toner and see is ther any paper is stuck inside. or try to print a single sheet from front panel. bye

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