Question about Canon MV700 Mini DV Digital Camcorder

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Black screen when we turn on the camcorder

We have a Canon ZR60 camcorder. For some reason, when we turn on the camcorder, it dispaly the black screen. On the black screen, it says "PAUSE" and other regular stuff like time, date, how long on the tape . When we push the red Record button, it will change from PAUSE to REC. But the screen is still black. Is the camcorder broken? How can we fix it?

Also have black screen when turned on, everything else works, can still watch recorded tapes without any problem.

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This is a known issue for this camcorder model, canon will fix it for free. Heres there public announcement:

CCD Image Sensor

It has recently come to our attention that the vendor-supplied CCD image sensor used in this Canon digital camcorder may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.

Effective immediately, and regardless of warranty status, Canon will repair, free of charge, products exhibiting the above-mentioned malfunction if the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.

U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com

This information is for residents of the United States of America and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products.

Posted on Dec 11, 2007

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1 Answer

I have a canon ZR60 camcorder with a "black


Yes, these units in particular have a common problem with the CCD sensors. It is not exactly an inexpensive repair, and if you had to pay for it yourself, would probably exceed the value of the camera. Contact Canon support as they may replace the CCD for free or under a special warranty, since the problem was so pervasive. If Canon won't replace it for you, you probably need to look into a new camcorder.

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When i set to camera mode the screen is black in both the view finder and external screen. i can still zoom in and out its just all black. its a canon zr60 (yes the lens cap is off ha ha)


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Canon camcorder zr60 manual


http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=326&modelid=8621

Aug 16, 2009 | Canon ZR60 Mini DV Digital Camcorder

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Screen sometimes won't show what you are wanting to record.


Hi,
Its known problem of CCD imager sensor in Canon ZR60 and CCD imager needs to be replaced.

Canon will repair ZR60 free of cost as per announced CCD imager support scheme.

Click Canon CCD Advisory for details.

Good luck.

Jan 13, 2009 | Canon ZR60 Mini DV Digital Camcorder

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Black screen when I try to record ,but the sound is there


Title :Canon ZR 60 Black Screen in Record mode


Question : Can Canon Repair this defect ??


I have found several other people with the same problem Canon ZR60 won't record ,only get a black screen ,only a few years old with less than 75 hours use .Can this be fixed free from Canon .


www.goce.talevski@yahoo.com


Goce
MAKEDONIJA

Mar 22, 2008 | Canon ZR60 Mini DV Digital Camcorder

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Record video? Can you see stuff when you playback?

Dec 22, 2007 | Canon ZR60 Mini DV Digital Camcorder

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Your CCD is bad. Call customer Service at Canon and tell them the model and the problem and they will fix it for free and pay the shipping. I've done this a lot. It's a problem with the ZR60, 65 &70.

Videoteacher

Dec 14, 2007 | Canon ZR60 Mini DV Digital Camcorder

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I have the same problem with my zr60. The firewire port on 3 macs and one PC will not detect the camera in VCR or camera mode. I have the feeling the firewire port in the camera died since the ports in the computers is able to detect other firewire devices.

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