Question about Canon Office Equipment & Supplies
That fact is the only solution to this "not compatible" error is to get a replacement. If the cartridge is new/original then it has factory fault. You must get another. But before you do that you want to confirm it is not as a result of dust on the connecting panel. To do this clean the connecting panel with tissue/cotton wool slightly soaked with methylated spirit.
Posted on Sep 13, 2009
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Posted on Jan 02, 2017
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