Question about Gateway MX6920 Notebook

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Cd drive not reading

I have an M series laptop by gateway and whenever i put in a cd you can hear it load up but nothing pops up and nothing comes up in all the drives its basically undetected is there a program i can try to repair?

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  • 166 Answers

Try cleaning the lense of cd drive with tissue.
if it does not work then change the cd drive.

Dont forget to vote fixya rating

Posted on Sep 13, 2009

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Posted on Jan 02, 2017

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your Gateway has either a:

Toshiba (TSST) TS-L532U
or
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You can check the device manager for the model of your laptop.

I have good luck at:
Tigerdirect or compusa.

You can call their sales office and give them your model and order it from cheaper than Gateway.

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Im afraid NOT you cant pop it out you must take it apart. It is screwed down to bottom of the laptop. You will see it when you take it apart.

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