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I have a logitech 2.4 GHz wireless mouse. I just

I have a logitech 2.4 GHz wireless mouse. I just changed the batteries and now the mouse doesn't work,

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Sometimes the batteries are bad (even if new), sometimes they were put in incorrectly (wrong direction) or not seated completely. Maybe there is a tiny reset button on the bottom you need to push after changing the batteries.

Posted on Sep 13, 2009

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Mouse quit working


Logitech wireless mice operate in a slightly different technological sphere to wired mice.
Wireless mice need batteries, they need to be turned on and they need an interference-free radio environment.
One advantage of wireless mice is that they tend to function with laser or optical parts rather than a ball and wheels, so there are fewer moving parts to go wrong.
However, optical and laser wireless mice have considerations to take into account.
Change the batteries in the mouse if the mouse doesn't work.
Remove the battery cover and insert new batteries.
On the underside of the mouse could be plastic sticker with a phillips head screw (star) under it
Turn the Logitech wireless mouse on with the switch on the mouse.
Plug the USB receiver into a USB jack on the computer.
Try to use a free jack that's actually on the computer rather than one that's in a hub.
Test the jack first.
Try plugging in a printer and see if the printer is recognized--that way you know the USB jack is good.
USB jacks are notorious in that you frequently get a bad jack on a computer.


Turn off devices that are in the same frequency range as the mouse.
Logitech wireless mice operate at 2.4 GHz, which is in the same area as Wi-Fi routers and older cordless phones.
Start by turning those devices off and see if you can eliminate any causes of interference.
Test with wireless speakers too, then computer power supplies, monitors, cellular telephones and garage door openers.

Place the mouse on a flat surface that doesn't reflect. Avoid metal surfaces too.

Apr 21, 2013 | Logitech Cordless Mouse

1 Answer

Logitech wireless laser mouse not working my computer


If your computer has Windows XP or later your computer should automatically install generic drivers for it so that it works. So if that's the case and it still doesn't work then try changing the battery in the mouse, or plug the wireless adapter for the mouse in a different USB port.

Jun 25, 2012 | Acer Computers & Internet

1 Answer

My wireless Logitech mouse stopped performing. I changed batteries. the red light comes on even before I changed the battery. I have had it about 3 months. Wal Mart told me to look on the back of mouse. ...


So much for Wal-Mart tech support.
If your mouse is not working, first check the batteries to be sure they are good.
You wireless mouse has a USB "antenna" or sending unit. It may have a button on it that says "connect." If so, push it.
The mouse itself has a little button on the bottom that says "connect."
Push that one next. It should now work.
If it doesn't, switch USB ports and try again.
And no, we don't charge for this answer.

May 13, 2011 | Logitech Cordless Mouse

2 Answers

How do you change the battery in the Mouse


model no. all the wireless mouses have battery partition at downside. check it

Mar 08, 2011 | Logitech Cordless Mouse

3 Answers

How do I change the battery in a logitech wireless battery. I can't seem to figure out how to open it to even see what kind of battery is needed.


For changing the batteries of logitech wireless.I guess a video tutorial will help you out rather than written instructions. Watch it to lean how to replace battery of the logitech cordless mouse ( Logitech MX 1000 Model). If you are having a different model please specify the details of your model.

Mar 02, 2011 | Logitech Cordless Mouse

1 Answer

Logitech mouse frozen up we changed batterys in


If the mouse is freezing up though the batteries are fully charged, here's what you need to do:

1. Try to use different batteries just to make sure that it's not a power issue.
2. Connect the wireless USB dongle into different USB ports of the computer.
3. Try to connect the USB dongle in different computer and try to use the mouse (to make sure that it's not a computer issue).
4. Make sure that there's no cordless phone, cell phone and other wireless devices that might interfere the wireless signal.

The Logitech wireless mouse is running on 2.4MHz frequency, same frequency as the other wireless devices. Any wireless device might cause the mouse to freeze.

If same problem occur, then it's a hardware problem. Contact Logitech and RMA the mouse.

Thank you and good luck!

Apr 18, 2010 | Logitech Cordless Mouse

3 Answers

Changing the batteries on a cordless Logitech mouse


hello ,on the bottom of your mouse there is a cover that you remove thats were the 2 aa batteries go. the cover has the wireless info on it you'll see a spot were you can use your finger nail to pop the cover off then after installing your batteries just pop it back on.

Mar 28, 2009 | Logitech Cordless Mouse

2 Answers

Logitech wireless mouse


Went onto laptop today and mouse is working - don't know why !

Sep 10, 2008 | Logitech Cordless Mouse

2 Answers

Change batteries for the lx5 wireless mouse


1) Press button on base of mouse to release battery door
2) Remove door and insert 2 x AA batteries
3) Turn on mouse


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Jul 06, 2008 | Logitech LX5 Cordless Optical Mouse

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