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My computer says "Fatal error during installation." I have tried & tried different ways to fix it, but nothing works. My printer is a C6460, HP Photosmart All-in-One.

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  • southwestair Sep 13, 2009

    I will try it. Thanks!

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Hope this link will Help

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=115&prodSeriesId=3575176&prodTypeId=18972&prodSeriesId=3575176&objectID=c01441641

Posted on Sep 13, 2009

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How to fix Fatal Error on printer


What operating system? HP has had problems in the past with some installs not working properly. Check the install disk for a program called SCRUB.exe. Unplug the USB cable from the printer, run SCRUB and this clears all traces of printer out of registry. Then rerun the install, making sure that you run the install as an administrator and that you disable any virus protection and firwalls while performing the install. Also make sure you follow the instructions about when to attach the USB cable as starting install with the USB attached will cause problems.

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1. Remove All HP files that were installed before 'fatal error' using 'Printer Util.exe' or similiar file available in HP CD.

2. Install software 'Dial-A-fix'. (Dial-a-fix is a collection of 'known fixes' that have been compiledover the past year that really knock out some serious Windows problems....)

http://www.download3k.com/DownloadLink1-Dial-a-fix.html

3. Run the 'Dial-a-fix.exe' Software and select 'Fix Windows Installer' & 'Empty Temp Folder' options and click 'Go' button.

4. Restart your computer, run the HP CD, you should have no problem. (don't connect the printer/device until the HP Setup prompts you to)

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hi did you get any particular error during the installation that said fatal error 1935 or 1709 or some other message if you get any error message please mention the specific error code and try the step mentioned below
insert the cd in to the computer and then go to computers and right click on the cd icon and open it now you will see a Util folder open it and then open CCC and in CCC you will se some files like uninstall_L2, Uninstall_L3, Uninstall_L4
if you have a HP computer then open uninstall_L3 and continue to clean the printer entries If you do not have a HP computer then open UNINSTALL_L4 and continue

after cleanup restart the computer and then go to c drive >>Program files >>HP and delete the digital imaging folder
now install the printer software once again if you still get a fatal error at 96% then do not click on the ok button of the error screen directly restart the computer and when it restarts go and try to print in will print fine
and still if you have any problem then you can call the HP helpline for free support that is 18004746836 24hrs support

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Normal 0 Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
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Try this:

1. Remove All HP files that were installed before 'fatal error' using 'Printer Util.exe' or similiar file available in HP CD.

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http://www.download3k.com/DownloadLink1-Dial-a-fix.html

3. Run the 'Dial-a-fix.exe' Software and select 'Fix Windows Installer' & 'Empty Temp Folder' options and click 'Go' button.

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go Here: read and fix

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00229852&lc=en&cc=us&lang=en&rule=21085&product=3177566&dlc=en


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