Question about Fujitsu Siemens Premium Line P19-1 19" LCD Monitor

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No sound I bought A Fujitsu SIEMENS monitor P19-2 and can't get any sound.My computer and the monitors adjustments all appear to be correct and I have tried my HP speakers with there own power sourse and still nothing. Any help would be greatly appreciated.

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  • lakersfan9 Sep 13, 2009

    This monitor has no sound card that I know of.I just plugged the speakers into the green port and I don't find any thing in the control panel like what you're refering to.This is the P19-2 model.Maybe the older model has those things.Thank you for your imput.I really appreciate it.

  • lakersfan9 Sep 13, 2009

    Also the monitor has internal speakers as well.

  • lakersfan9 Sep 13, 2009

    Thank you for your continued help.I have Windows XP.The speakers work perfectly with my old monitor but I get nothing with them when I plug the green plug into the Fujitsu monitor and hook it to my PC.I looked under "my computer" and couldn't find the Device Manager you spoke of. Even a search didn't bring up anything.The Fujitsu has it's own internal speakers which I would like to get working if possible.Thank you again for your time and help.
    My Best,
    John

  • lakersfan9 Sep 14, 2009

    I want to thank this gentleman for all his time and help.He had already mentioned the solution but I didn't catch it right away.He is a true professional.
    God Bless,John

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Are you connecting the speakers to the green port on the sound card. If so, check in "Control Panel" that the P.C can see the sound card and that it is the "Preferred" play back device.

Posted on Sep 13, 2009

Testimonial: "Your advise on the audio plug I'm sure is the problem. I got the monitor with no manual and no cable.Thank you for all your help. John"

  • Ian White
    Ian White Sep 13, 2009

    The sound card is in the P.C. That is where the green port is. You should have a cable with a 3.5mm male plug at each end. one end into the green port on the P.C., the other into a 3.5mm socket in the monitor. The HP speakers can plug in the green port instead. If you are getting no sound from either, then the problem has got to be at the P.C. Firstly, go into "Device Manager" under "Computer" and see if the sound card appears under "Sound, video & game controllers" and that it does not have an ! mark against it. Right click on it and select "properties". of it says "The Device is working properly" then windows thinks it is o.k. Go to "Control Panel" and look for "Sound". Double click on this and check under the "Playback" tab that "Speakers" are listed and have a tick against them (Vista). For XP it is "Sound Devices". Both OS's have "Sound" in control panel. Your sound device, whether mounted onto mother board or a seperate card plugged into the motherboard MUST appear in there. I am willing to monitor your progress and help if I can. Confirm Operating System (XP or Vista) if you are still stuck. Ian

  • Ian White
    Ian White Sep 14, 2009

    John, bear with me. I have just kicked up my old lapyop with XP loaded. I would like you to try the following steps:-

    1. Open Control Panel.

    2. Double-click on "System" (little computer icon).

    3. Click on the "Hardware" tab.

    4. Press the "Device Manager" button. You will now see a list of ALL the hardware in alphabetical order that windows sees.

    5. Go down to "Sound, video and Game controllers" and expand this by pressing the + on the left.

    6. Make sure there is no exclaimation (!) marks here. If there is, you will have to get back to me as this will involve a different proceedure.

    7. If there are no exclaimation marks (or others), take a note of the audio device name, e.g "C-media AC97 Legacy Audio Device".

    8. Leave this window open.

    9. Open "Control Panel" and double click on "Sounds and Audio Devices".

    10. On the volume tab the name of the device windows is using for sound should be identified. e.g "Crystal WDM Audio". This should be the same as listed in "Device Manager".

    11. Ensure there is no tick in the "Mute" box and that there IS on "Place volume icon in the taskbar".

    12. Click on the "Audio" tab. In the "sound Playback" box the default device should be the same as before. (Recording the same).

    13. Press the volume button anywhere and this will bring up a "mixer table" of all sound in and out options. make sure NO ticks in "Mute" boxes.

    14. In the "Speaker Settings" box press the "Advanced" butoon.

    15. Make sure the "speaker setup" is shwing "Desktop stereo speakers". If not Select this from the drop-down list. Press o.k.

    16. Close the "Sound and Devices" box.

    17. You should have a little speaker button in the taskbar now. Make sure there is no red cross thro' it.

    18. If this all shows correct and you have the cable connected correctly from the green port on the P.C. to the 3.5mm hole in the monitor, you should have sound. If not I suspect your sound card/chip has a hardware failure. Please respond. Ian.



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