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Can't set the TVguardian

We just purchased the RCA DRC285 with the TVguardian option. We tried to set the levels but it won't let us do so until we give it a activation number. It tells us to call a phone number....we did....the recording tells us to go online to TVguardian/tech support......we did.....but does not have any info about our RCA DVD player or a activation code.

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  • whitjones Feb 06, 2008

    i need activation code or phone# to call the number it gives is no longer in service

  • chawaba Nov 26, 2008

    I also have the same problem phone# is no longer in service and website will not let you purchase activation code. My prognosis is the company is no longer in business. Wish they would quit advertising this hardware in dvd players since this is the only reason why I purchased this DVD player.

  • Anonymous Dec 06, 2008

    need activation coe for tvg

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I had the same problem with a memorex and called a company called Family Safe. Their number is 1-800-828-4514. Leave a message and you will be called back usually by a man named Mike. He has authorization to activate this for TV Guardian. Somehow the last digit is being left off of the code on the machines so the website reads it as invalid. You will have to give him your credit card number but it is a safe site and he activated mine and called me back within minutes with my code. Hope this helps.

Posted on Jan 16, 2009

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