Question about Sony Televison & Video

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I'm getting a great picture with my converter box, but no sound.

Dear FixYa,

I have a Sony Trinitron color TV, purchased June, 1999; Model #KV-20FV10. With the digital converter box hooked up I got a beautiful picture but no sound.

One of your experts suggested I run the sound through my VCR. I did this (I think) and still no sound. I connected audio/video cables (red, yellow, white) from the box to the VCR; and another set from the VCR to the TV. I get no picture until I connect the antenna to the box and the box to the antenna port on the TV...then I get a picture, but still no sound. I tried running my VCR hooked up to my TV alone, without the box, and still no sound. Is this proof the sound in this TV is dead? If so, is there a fuse that could have blown when the digital went live? I hate to give in, but unless you have another pointer or so, I may be forced to buy a new TV. Thanks. Looking forward to your response.

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This may sound like a rediculous thing to ask you to do, but I've seen these types of things happen.

With the antenna to the box and the box to the antenna port on the TV setup, go into the TV menu - audio section and make sure that the speaker is set to 'ON'. Also, make sure that 'SAP' mode is not on.

Try plugging headphones in the headphone jack and see if you get audio there.

You should also check the instructions for your digital box to see if there is any audio modes that may need adjusting.

Posted on Sep 12, 2009

Testimonial: "I found and hit the MTS/SAP button on the old TV remote, the sound croaked a bit and clicked in. I have sound! Thank you. I'm keeping this TV."

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Dear FixYa, I have a Sony Trinitron color TV, purchased June, 1999; Model #KV-20FV10. With the digital converter box hooked up I got a beautiful picture but no sound. One of your experts suggested I run...


If you have sound from your set using a VCR, the TV isn't at fault. And I warn you, don't be too quick to dispose of your old Sony, I help those who have sets bought within the last year or two that are failing everywhere; these have sophisticated power supplies that demand very high quality components to function reliably and mfrs. are loath to spend the extra pennies and as a consequence, they are failing way too soon but often just after the warranty expires.
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