Question about LaCie F.A. Porsche (301177) Hard Drive

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Lacie extern. hard drive is recognized, but I can't access files

My computer is recognizing my external hard drive, but I can't access the files. My Lacie 250 GB external hard drive by F.A. Porsche (item #300728) is showing up in "disk management" and it says it's healthy, but it also says there's about 232 GB of free space, which is more than there should be. I don't see a file system listed for my Lacie drive though, there's a blank space instead of either FAT32 or NTFS. The drive is about 4 years old and I have music, documents, and pictures on it. Praying that it's not all lost. I also can't access the "my computer" view from the start menu when the external hard drive is plugged in. Any help would be greatly appreciated.

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Try connecting the Lacie to another computer, if it doesn't work then the hard disk may need to be formatted using Disk Manager. I suggest you format as a primary partition in FAT32.
If it doesn't work then it is possible that the hard drive in the Lacie has failed.
To test the hard drive, remove it and connect it to an USB hard drive adapter and connect it to a working computer's USB port. If it deosn't detect it as an external drive and you connot open folders and files then it is faulty.
You can install a new hard drive in the Lacie and then format in FAT32
There are companies that can recover data from faulty hard drives BUT it will cost you an arm and a leg for their services.

Posted on Sep 13, 2009

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I would first plug it in to a different PC, this will tell you if the problem is the Lacie or Windows Vista.
if it works on a different PC then remove it from Device manager or go to the Lacie website for Vista updates.

If it does not work on a different PC then there are 3 possibilities
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purchase a USB enclosure, remove the drive and install it in the new enclosure plug in and test.

Hope this helps
thanks for rating

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