Question about Dell Dimension 4300 PC Desktop

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Cd drive will not open when button is pressed

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  • Dell Master
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Hello there:
if you have tried to going to my computer and then to the d drive and selecting eject and nothing is happening or it will not open get a paperclip and carefully look at the cd rom door and you will see a tiny hole now straighten out the paperclip
and insert it in the hole and press in firmly you will feel the paperclip engage the mechanism and out pops the cd rom drive. ok? hope that this helps
best regards michael

Posted on Sep 12, 2009

  • Michael Thomas
    Michael Thomas Sep 13, 2009

    ok
    go to my computer and righclick on my computer than go to properties than open properties and look for hardware open it and you will see device manager open the device manager and look for your cd rom and open it and select uninstall
    than after confirming unistallation.
    now look towards the top of the device manager window and look at view and open it and select scan for hardware change and select it .
    It will now reinstall the drivers for the cd rom and iit will notify you at the taskbar of the status and once it is finished you will be able to use your cd rom again ok ?
    best regards michael


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  • Master
  • 453 Answers

Locate a very small hole on the drive. Try using a pin into the very small hole on the CD drive of the system. This will help in opening the drive.

Posted on Sep 12, 2009

Testimonial: "this did not open the drive, but I think there is no power going to it, the computer does not recognize having a cd drive"

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