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JC Penney Cooks Microwave with Convection Model 2115

I just bought a brand new microwave. It worked great for about 5 heatings, but now the LED just blinks colon : and none of the buttons react to pressure.

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Re: JC Penney Cooks Microwave with Convection Model 2115

I have the manual scanned into a PDF. If you still want it contact me at

Posted on Jan 27, 2010

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I need a manual for jc pennys microwave model 863-5919-60

You could try contacting JC Penney (note the correct spelling)

Apr 03, 2013 | Microwave Ovens

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Looking for the manual for this model 2115 cooks stainless steel microwave convection oven.

Got this from the "Answer bag" website:-

Cooks is the store brand name of appliances sold by JC Penny. The appliances are made for JC Penny in China by Sensio, an appliance company who also manufactures kitchen appliances for Chef Gordon Ramsey and the El Paso Mexican brand, among others.


U.K. Telegraph: Gordon Ramsey Launches Cookware in Argos

International Housewares Association: Sensio Profile
More Information:

Fante's Kitchen Wares Shop: Links to Manufacturers

Consumer Reports: Cookware & Cutlery
Then clicked onto the Sensio website, couldn't find details or downloads for your over but on their contact page there's a phone number and an email address.
Customer service phone number: 1.866.832.4843 /
Have a crack at one of those.

Jan 25, 2012 | Microwave Ovens

1 Answer

GE model # SCA2001BSS03, microwave/convection oven, cooks with convection, but microwave will not work, replaced fuse, but no help, where to next? thanks J.R.

Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips


Apr 23, 2011 | GE Microwave Ovens

1 Answer

Small amount of white smoke coming out of kenmore convection microwave in oven mode

That is usually caused by a build up of fat from microwave cooking on the heating element. It will clear under normal conditions and return if one cooks foods like bacon etc, un covered to prevent splashing of the food that is being cooked.
Hope that helps.

Oct 31, 2010 | Kenmore 63793 Convection / Microwave Oven

1 Answer

Manufactured in 02, thi shas been a great unit

Sparks during convection heating? That may be a shorting convection heating element.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, & testing.


At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can find links to helpful exploded view diagrams and part ordering help here.

If you still need help, to allow us to help you effectively (at no charge), please post a NEW problem to FixYa, and please include your brand name and the full model number from the tag in or on the unit as well as repeating your symptoms in detail.

Also, let us know where she saw the sparking and if the poor heating is in convection mode or microwave mode or both.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Nov 28, 2009 | GE Advantium 120 Convection/Microwave Oven

1 Answer

SHARP R 88BKM no microwave

This is a sure sign that the MAGNATRON unit has went out on your oven and will need replaced! (This is what cooks the food!)
Please take a second and rate my response!
Thank You!

Jan 15, 2009 | Sharp R-1481B Microwave Oven

1 Answer

I need a part

For replacement parts on LC Penney Cooks merchandise, please call 1-800-933-7115.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

Jul 22, 2008 | Microwave Ovens

3 Answers

Convection oven problem

Most of the time the magnetron is defective if the food is not heating up.
In some cases there is a defective low power transformer or other componenents associated with the magnetron.
I would suggest to check the owners manual under the warranty section. Sometimes the magnetron has 5 years warranty.
Good Luck.

Feb 15, 2008 | GE JVM1490 Convection/Microwave Oven

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