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Pen drive problem

I installed Vista Home Premium Genuine on my Acer Aspire 4710 Note book. Now when i plug this pen drive it will show as attached but will not show up in My Computers. I tried device manager and it says MICROSOFT WPD FILE SYSTEM VOLUME DRIVER This device cannot start. (Code 10) Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available. i M NOT ABLE TO ACCESS my pen drive . Its really irritating.\ Please help

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Re: pen drive problem

Vista doesnt recognize all pen drives. only few like Sandisk, Transcend etc get recognized. Even brands like kingston don't get recognized. so to make them work install the driver for the pendrive. If you specify the brand of your pen drive ..i will try to help out with a driver .

Posted on Jan 09, 2008

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I have transcend JF V30/4GB pen drive. Recently i am getting in the pen drive that i cannot do any format in the pen drive nor i cannot copy/delete the files in the pen drive. it was showing that...

Hello and Welcome to FixYa!
Kindly try this solution:
  • Connect the USB stick to another computer and copy all the data.
  • Download this file (click here) to that PC and format the USB stick using this program.
  • Now try to connect the USB stick to your ACER laptop and see if it works.
If you have any further queries, please do not hesitate to comment again. If this solution was helpful to you, kindly rate it.
Regards, Waqar.

May 22, 2011 | Transcend 4GB JetFlash 110 USB 2.0 Flash...

1 Answer

Acer Aspire 3680 Want to add usb webcam but the software will not load or the camera be recognised when plugged in?Camera make is Everest which is vista compatable according to packaging.


In that case you need to install the software first then after that restart the PC to take effect, then plug-in your USB then try to open,,

Good luck!!!



Jul 02, 2009 | Transcend (589307) Media

1 Answer

Pen drive not detecting

If you have any other Computer with XP operating System. Connect the Drive. Check if detected then format the drive by checking full format on the menu.
Then connect it the Vista computer and Use it.
Hope This Helps!!!  Please Don't Forget to Rate my Response!!! Thanks!!!

Mar 12, 2009 | PNY 4GB USB 2.0 Flash Drive - Grey/Black

2 Answers

MY KINGSTON 2GB pen drive shows zero spacing......

do you still have warranty for the Pen drive, suggest you take it to the shop you bought it. you seem to have got a defective ped drive. also if you have the serial numbers, check online with Kingston to see if you have got a genuine kingston product.

Feb 02, 2009 | Memory Cards & USB Flash Drives

1 Answer

Pen drive not opening

What Operating SYstem are you using? XP or Vista? An what service pack? (Check this by pressing the Windows key + the Paue/Break key together)

Firstly, if you are plugging the pen drive in to the front USB, try the USB ports at the back. Many times this works.

Secondly, It's a known problem that XP with SP1 doesn't detect many pen drives correctly.

If that's the case, download service Pack 3 from microsoft's site:


Jan 19, 2009 | Memory Cards & USB Flash Drives

1 Answer

Unable to access my 4 GB Transcend pen drive with Windows Vista Home Premium Edition. Able to access it with Windows XP successfully but always prompting "Unable t find driver" when tried with Vista

Here are the 3 possible solutions to this problem,

Make sure the you have the Service Pack 1 installed for you vista computer.
You can find it out by opening the run command and type "winver" (without quotes) there. If it's not showing SP1 please update Windows Vista to Service Pack 1 which includes the update to fix this problem as this was the problem when vista was launched but fixed with SP1.

If updating vista does not resolve the issue try the solution provided below:


Manually locate the driver within the Vista operating system. 

Microsoft Windows Vista may not find any driver for the device that is plugged in the USB port because the usbstor.inf (for MSC device) or wpdmtp.inf (for MTP enabled devices) is not present inside the C:\Windows\INF folder.  

To resolve this issue, you must copy the driver files to the C:\Windows\INF folder. 

Browse to the following folder:

1. C:\Windows\System32\DriverStore\FileRepository. 
2. Look for the folder that starts with usbstor.inf_. 
3. Copy all the files inside this folder to C:\Windows\INF. 
4. Disconnect and reconnect the device. 

If the problem still persists, try this Solution: 

Clear hidden devices and make changes to the Registry

First backup your registry by  following these steps,
1. Click Start 
2. Type regedit on the start search field, then press Enter. 
3. Click File then select Export. 
4. Under Export Range select All. 
5. Type in the desired name to be saved. 
STEP 2 - Remove Hidden Devices 
1. Click Start.. 
2. Type cmd on the start search field , then press Enter. 
2. Type set DEVMGR_SHOW_DETAILS=1 and press Enter. 
3. Type set DEVMGR_SHOW_NONPRESENT_DEVICES=1 and press Enter. 
4. Type start devmgmt.msc and press Enter. 
5. Device Manager window will appear  
5. Click View, then select Show hidden devices. 
6. Click + to expand Imaging devices, Unknown devices, and USB devices. 
7. Verify if there are any devices and unknown devices (including grayed out devices). Uninstall. 

STEP 3 - Remove all oem*.inf files 
1. Click Start. 
2. Type cmd on the start search field and press Enter. 
3. In the command line, type in the following commands and press Enter after each command: 
  cd \windows\inf 
  ren infcache.1 *.old 
  ren oem*.inf *.old 
  del C:\windows\setupapi.log 

STEP 4 - Remove entries under HKEY_LOCAL_MACHINE\System\CurrentControlSet\Enum\USB 

Remember,if you have a USB keyboard or mouse, do not remove the VID entry for these devices, otherwise, Windows may not restart correctly. 

1. Click Start 
2. Type regedit on the start search field, then press Enter. 
3. Click on the "+" symbol beside HKEY_LOCAL_MACHINE 
4. Navigate to \System\CurrentControlSet\Enum\USB. 
5. Highlight and delete all the VID_xxxx entries. 

Please note that if you have a USB keyboard or mouse, do not remove the VID entry for these devices, otherwise, Windows may not restart correctly. 

After this turn off your PC completely then with the PC turned off, plug the USB flash drive to a USB port and then turn on the PC. 
Now, a New Hardware Detected balloon will appear and the USB drivers will load automatically.

Please let me know if the problem persists.

Nov 18, 2008 | Transcend 4GB JetFlash 110 USB 2.0 Flash...

2 Answers

Pen drive not working

c if u have virus in  ur pen drive u will get the information like this... 'A' drive is incorrect r whatever which will show windows cannot support this file... so u plse try to format ur pen drive.... 

Nov 04, 2008 | Transcend (589307) Media

5 Answers

Transcend pen drive problem

Dear Sir,
i have a transcend pen drive 2 GB which runs perfectly on windows XP on other computer but it is not recognised by Computer. My Motherboard is Asus and Operating system is Windows XP. Initially it used to show a message "One of the USB driver sttached to this computer has malfunctioned, windows does not requesnized it". How can I do solve the problem. My email :

Mar 25, 2008 | Memory Cards & USB Flash Drives

1 Answer

Usb drivers not found

You need to install driver for pen drive or install service pack 2 if you using windows!! That will do it!!!
Good luck

Jan 30, 2008 | Memory Cards & USB Flash Drives

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