Question about Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive

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The WD does not show up

I have a 250gb Western Digital external hard drive. It no longer shows up in My Computer and i´m not able to reach the data on it. The light on the harddrive still lights up and the windows "new harware found" signal when connected.

I think it might be a hardware problem though. The harddrive gives a strange noise (three notes sounding repetedly) when connected, right before windows gives the "new harware found" signal. I have tried the drive on three different computers and with two different chords with the same result.

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I had the same problem with my WD eBook external hard drive. I had to send it back to the factory at Western Digital and they replaced it free. From their support website, you can download the shipping label after you enter your serial number and other information. When drives make that kind of noise, its not a good thing and you have done the right thing already by trying it on other computers. Now you know it won't work.

Posted on Sep 12, 2009

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Posted on Jan 02, 2017

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