Upon opening the toolbox utility to check ink levels, calibrate, clean head, etc, the warning appears: Unexpected error has occurred (1001) Using a PowerMac G4 with OS10.4.11
I am also having this problem.
In my case it looks as if we need to clean the print heads but when I try anything with the print utilities it just gives me the "Unexpected Error 1001" routine.
My current theory is that switching to "Energy Saving Modes" might have a played a part.
Normally this mode could be turned off through the printer utilities ... but you guessed it ... when I try to turn it off I get "Unexpected Error 1001".
So two questions:
a) if you are one of the people who has this problem have you set your printer into energy saver mode - where the printer turns itself off between jobs?
b) does anyone know of a way of setting the Deskjet 5550 back to factory settings other than through the print utilities software.
I had this problem as well. Replaced both ink cartridges (they were empty) and all is working fine now. No error messages.
I have exactly the same problem, only my Deskjet is HP 3840 and I am running a PowerMac G4 with OS 10.4.10.
for more information see this page
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&lc=en&dlc=hu&cc=hu&product=1138373#N46
i hoprt his helpful
thank you for using fixya
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Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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Running 10.4.11 on a G4 powerPC emac, having the same problem, error 1001. Have you also recently topped up your ink cartridges?
I'm using a MacBook and working with an HP deskjet 3650. I believe the problem is related to having the black ink cartriges refilled at Walgreens instead of buying new ones. None of the "clean," "test," "calibrate," etc. functions work but when I go to "ink levels" I can see the colored ink levels but not the black. The color ink levels haven't been refilled - are new from HP. This is why I think it's a refill issue.
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