Question about Siemens SpeedStream Modem (4100) (SS4100)

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Siemens 4100 modem

My modem will disconnect instantly with the briefest of power interruptions. When power is restored, the internet is lost. I have had to reinstall the Linksys router to restore internet in the past. I have a new Linksys router, BEFSX41, and the problem continues. ATT&T tech support checked the outside drop and they say all is well outside. I have checked that all of the DSL filters are in place and replaced phone lines inside. Still, I must restart/reset the modem, router, and computer multiple times before internet access is restored. Do I have a bad modem?
Thanks

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You may have a bad power supply.
You would be better off picking up a small APC or UPS and have all your computer devices running thru.
It is common that after a power interruption the modem must reset to regain it lost signal

Posted on Sep 12, 2009

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