Question about Lexmark X6170 All-In-One InkJet Printer

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No color prints

I replaced color cartridge with a Lexmark 83, it reads the correect color level , but only prints in black and white.

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Re: no color prints

When you tried to print, did you press the button for black or color? Either one of these will be the start button. If you hit color and it still prints in B&W, the other solution is to the pop-up box should come up then you click on advance options. file-print --then click on preferences just below your icon list of printers. Two pop-up boxes will appear. close the smaller one (I want to...), and the other box should stay open. You will see on the lower right corner the box to check off for "print color images in black & white. Make sure the box is unchecked. then click ok, and print.

Posted on Dec 12, 2007

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Why was my printer showing my print level to be 3/4 the way full for both the black & color, & then I went to print again and there are ? marks on my ink levels, & a error that says cartridge problem?

printers are calibrated to only measure ink levels for original cartridges ( Lexmark)
if you refill or use generic cartridges the machine will not read the levels and will send a ink level warning or will not print because it thinks the ink is out and will not work to protect the printer
Talk with a lexmark service center for proper diagnosis

Jul 25, 2015 | Lexmark X2690 All-In-One InkJet Printer

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Pro905 is out of color ink. can i print in black and white text only

The Lexmark Platinum Pro905 needs all four inks to have substantial ink for printing at all times in order to prevent damage to the printhead. This is why a user has to replace empty ink cartridges to continue printing. This includes color cartridges for black only jobs.

Nov 26, 2011 | Lexmark Platinum Pro905 multifunction...

1 Answer

Im trying to print a black and white document but it wont let me print because my color cartridge is missing

The Lexmark X2600 requires both cartridges to have ink in them to continue printing, even if your printing in "black and white". To print true black, you actually use some of the color ink. , Leaving the color cartridge empty or dry isn't good for the printer. It can lead to poor print quality issues.

Sep 22, 2011 | Lexmark X2600 InkJet Printer

1 Answer

INkCartrige error 50c. Will not print. Display this note each time I try to make copy or print from computer.

Hi there

You should always mention the printer model as well as what operating system you use.

This is what i found on LEXMARK's website about your error, and it seems you have one or 2 faulty cartridges, or you are using compatible cartridges instead of Lexmark Originals:

Problem Error messages; Error: "Cartridge Error 50C"; Cartridge error; Black cartridge missing; Color cartridge missing Solution Cartridge Error 50C
Your print cartridge has shorted.

  1. Power off your All-in-One and unplug it.

  2. Plug in your All-in-One again and turn it on.

  3. Uninstall and then reinstall your cartridges.

  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)
Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)
Cartridge Error
Complete the following instructions:

  1. Power off your All-in-One.

  2. Use both hands to lift up the scanner unit until the scanner support holds it open.

  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

  4. Remove the color print cartridge.

  5. Lower the scanner unit until it is completely closed.

  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.

  7. Reinstall the color cartridge and remove the black print cartridge.

  8. Lower the scanner unit until it is completely closed.

  9. If the error message occurs again, replace the color cartridge.

  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.

  11. Lower the scanner unit until it is completely closed.

  12. If you receive the error message again, replace both cartridges.
Hope it helps


Sep 08, 2011 | Lexmark Printers & Copiers

2 Answers

Lexmark 3600-4600 stops at 34% when trying to print a test page. Color ink is low, but I only want black in any event.

If your color ink is already empty or not substantial for printing, then you must replace it with a new cartridge. The Lexmark printer will continue to print when there's substantial ink in the cartridges.
If you prefer to print in black and white as your default print setting, please follow the steps below: (make sure your black and color cartridges ink levels are good)

For Windows OS:

1. Go to Control Panel.

2. Open Printers and Faxes.

3. Right-click on Lexmark 3600-4600 Series print object and click on Properties.

4. In the Lexmark 3600-4600 Series Properties window, go to Advanced tab. Click on Printing Defaults.

5. In the Lexmark 3600-4600 Series Printing Preferences window, under Ink Use, select Print using black ink only. Click OK.

6. Click OK button in the Lexmark 3600-4600 Series Properties window to save the changes.

Your printer will print in black and white draft mode the next time you send a print job to the printer.

For Mac OS:

1. With the file (you wish to print) open, go to Print. A window will pop up.

2. Select the Lexmark printer.

3. Expand the arrow pointing down beside printer name if you're not able to see other options for printing. Look for Quality and Media.

4. Under Paper tab, select Print in Black and White.

5. Save this as your default print setting. Click Presets option and choose Save as. You can personalize the name for this default print setting (e.g. Black and White Draft or My Setting).

Select this Preset name every time you print your files/documents.

Aug 31, 2011 | Lexmark X4690 Wireless InkJet Printer

1 Answer

Replaced the colour cartridge with a photo one (both Lexmark) and the photo cartridge is not recognised and I'm only getting black and white printing

The photo cartridge goes in the black cartridge carrier. Keep the color cartridge in the color cartridge carrier to continue printing.

Jun 23, 2011 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

My documents will not print the colored part. just Black and white

I would first check to see how low the color cartridge is. If it is out of ink, you will need to replace it.
Your Lexmark has two cartridges, one for colors and one for black.
To check the level of the ink cartridges, go to the Lexmark Solution Center. This is the software that was installed to run you Lexmark printer.
Check the cartridge ink level images that appear on each tab. If a cartridge is low, or if you have received an Ink Low message on the computer screen, install a new cartridge. An empty or low cartridge is marked with an exclamation point ( ! ).

To order print cartridges:

1 }}--> }}-->Open the }}--> }}-->Lexmark Solution Center .

2 }}--> }}-->Click the Contact Information tab.

3 }}--> }}-->Click Ordering Ink and Supplies.
For help installing a cartridge, go to How to install the print cartridge.

Dec 30, 2010 | Lexmark X6150 All-In-One InkJet Printer

1 Answer

Printer not working!

Usually black is provided by the black cartridge only. You might be able to setup the printer through the control panel using black and white printing until the color cartridge is replaced. That might turn the color cartridge off allowing you to print.

Jul 27, 2008 | Lexmark Z1300 InkJet Photo Printer

2 Answers

My lexmark X1185 all in one printer will not print color.

did you make sure that you pulled all of the tape off the bottom of the cartridge. next recheck your settings. they will not return to normal themselfs

Jun 09, 2008 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

Color printing


Feb 29, 2008 | Lexmark X4270 All-In-One InkJet Printer

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