Question about Xerox DocuColor 12 Color Copier

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Xerox Docucolor 12 not recognizing network controller

Just had a couple things fixed on my Xerox Docucolor 12 Copier/Printer. Tech unplugged & re-plugged internal board connections to find and reset loose connections. Problem was fixed.
NOW.... Doc 12 has "forgotten" that it is a printer.... it is not recognizing the Splash server... how do i know this? when server is "OFF", copier ALWAYS displays "Network Controller Error. Check Connections to the Network Controller". I am no longer seeing that message, and server says "no device found". Yet, when i shut down server, it wakes copier from sleep. All cables have been unplugged and replugged in. I am sure something got reset in NVRAM. How do i go into the NVRAM or whatever and tell copier it is ALSO a printer?

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  • metro1 Sep 12, 2009

    NVRAM is actually NVM (non-volatile memory).

  • metro1 Sep 14, 2009

    Seems NVM was re-set to default values. Had to re-enter about 100 NVM codes and associated values... some i had to get from my local Xerox rep.
    PROBLEM SOLVED!!!

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Check ur fiery card that connect to copier
remove card clean any dust at the pins / slot lines then try

Posted on Mar 29, 2010

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The level of functionality and compatibility with the new Mac OS X 10.6 drivers are identified in the following document.

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