Question about Western Digital My Book Essential 1TB External USB 2.0 Hard Drive

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I have a WD my book essential external HD which 1T. I accidentally pulled the USB cable while it is still running. When I plugged the cable again the device is detected but it is not visible in 'my computer' is there any solution with my problem? I'd be thankfull for any suggestion

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Hello,

Unfortunately if these drives are unplugged while running the structure of the drive can be damaged, normally if they show up in my computer there is a simple fix that works about 1/2 the time but if it is not showing up that will not work.

The two remaining possibilities are that the enclosure circuit board was damaged or that the structure was damaged as expected just worse than usual.

If you right-click 'My Computer', then select Manage, the MMC will open. Now click on the Disk Management utility and maximize the window. When it's done reading the drives and displays them scroll through the list and see if your 1TB drive shows in the list, if it does report back the exact wording and partition sizes showing as this may indicate a problem you can solve with inexpensive software.

If it doesn't show up this indicates that either the drive enclosure circuit or the drive itself is damaged. Report back including your Country, State and City and I can point you in the right direction for the professional assistance you will need on this issue.

Hope this helps FixYa

Posted on Sep 13, 2009

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