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My Kenmore ice maker is making ice but it will not, or can not, dump the load. The tray will rotate pushing the cubes verticle and then stop.

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  • rvautard Sep 14, 2009

    Thank you for this input.



    The service sheet is too small to read. I printed it off, but can not enlarge it.

  • rvautard Sep 17, 2009

    GREAT INFO - THANKS.



    Now I know why the repair guys/gals get the big bucks. After all the troubleshooting, and defrosting, I ordered a new ice maker. After 6 days of being "stuck" the ice marker started to work. Go figure!!



    Thanks again - I printed off your info for the next go around.

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  • Refrigerators Master
  • 19,396 Answers

Hi,

as you may have been explained the ice maker uses an evaporation system to release cubes.

The evap system consists of an heating coil , a small fan, and a temp sensor. when cubes are placed upside down, the heating coil will start warming up, melting the surface of the cubes and releasing them.

In your case the problem may have been caused by a bad connector or a wiring problem, since the icemaker restarted working on its own.

Please let us know if you need further help, and please do not forget to leave us feedback later.

Many thanks.

G.

Posted on Sep 17, 2009

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  • Master
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You will need a new main gear. It is located behind the front cap of the ice maker. If it stops like your saying, the gear has a couple teeth missing from the main gear. If you will go to www.partselect.com and look at part # PS380968 This is the part you will need.
Please rate solution

Posted on Sep 14, 2009

  • 1 more comment 
  • James Hilton
    James Hilton Sep 15, 2009

    If you pull the front cap off the ice maker, you will see a large gear and a small one. The large gear is what I think you will find has a few teeth gone. You can use a screw driver, place it in the screw in the middle of the large gear. Turn clockwise, it will be hard and only turn it like you holding pressure on it to turn. It will then start turning by it's self. This is what is called cheating the ice maker. It makes it advance. This should cycle the ice maker. After it dumps, fills and refreezes for about 30 mins. Cheat it again to start harvest mode. See if it will stop in the same place again.

  • James Hilton
    James Hilton Sep 15, 2009

    I meant to add. If you have a new model, it will not have this gear so that you can get to it. In this case, you will have to replace the module (Ice maker head)

  • James Hilton
    James Hilton Sep 16, 2009

    Where you able to locate the main gear? If not, it should be one of the newer models that has a gray module when you remove the cover. If so, you will have to replace the module.

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  • Contributor
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Maybe this will help

My Kenmore ice maker is - 8b65e43.gif

Posted on Sep 14, 2009

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6ya6ya
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Posted on Jan 02, 2017

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