Question about HP Photosmart 7450 InkJet Printer

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Why does the printer take in paper then just stop and then say there is a paper jam

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You may need to loosen the paper adjusters a bit. Otherwise, please see this article and this article. Somtimes cleaning the rollers is all that's required. For other issues with your printer, you may wish to check your model's home support page here.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Sep 12, 2009

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There could be either a small piece of paper or some dust on the sensor. Take out all of the paper and using a can of compressed air blow out the paper path completely. If that doesn't solve the problem then the sensor could be defective and you may have to take it to a repair center.

Posted on Sep 12, 2009

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Constant paper jams


Open the printer and with a blower clean it thoroughly.
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Our printer is not picking up the paper from the tray and is saying it is jammed. There is not jam.


Hi there !

Is your printer had jammed before and it stop printing in the middle of printing? For some reasons, paper can jammed due to printing interruptions, printer turn off, improper loading or feeding of paper, roller feeder had problem and others.

If jams before and paper have let inside the printer, please do the following first:

1. Check th paper tray, see inside if the paper is jammed inside that compartment. If there is paper jammed, remove, turn off your printer and turn on. This will solve your problem.

2. If not, open the printer cartridge door, remove the toner cartridge and look for paper jammed inside. If these is paper inside, remove it, turn off the printer and turn it on.

3. If you cannot see the paper jammed inside, the paper maybe inside the heating area. To remove paper, just turn off your printer and turn it on to roll over the paper jammed inside of it.

4. If the printer is blinking and saying there is paper jammed. You have to check the cartridge toner by opening the cartridge door, remove the cartridge and return it back but be sure it is well firmly fitted.

If following the 4 diagnostic procedure and you cannot locate the jammed paper, the problem lies on the toner cartridge itself. When toner cartridge is not rolling over, it will stop feeding the paper and it will cause printer to jammed.

To diagnose the problem, put old printer cartridge and if no toner power, just shake it well and I am sure there is still small amount of powder inside it and if it prints, the toner cartridge you purchase is defective. Reason, factory defect or improper refilling and part is not working well.

I hope it is helpful and thank you for using FixYa !

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Raise the humidity in the room to at least 40% to avoid electrostatic sticking of the paper. Store paper in 40% humidity area.

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