Question about Lexmark X5470 All-In-One InkJet Printer
Can't get the printer (5500/6000 serries) to scan document.
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Posted on Jan 02, 2017
Many issues are caused when the HP All-in-One is connected to the computer using a USB cable before the HP All-in-One software is installed on the computer. If you connected the HP All-in-One to your computer before the software installation screen prompts you to do so, you must follow these steps: Troubleshooting common setup issues 1. Disconnect the USB cable from the computer. 2. Uninstall the software (if you have already installed it). 3. Restart your computer. 4. Turn off the HP All-in-One, wait one minute, then restart it. 5. Reinstall the HP All-in-One software. CAUTION: Do not connect the USB cable to the computer until prompted by the software installation screen.
Posted on Aug 19, 2007
Thanks for the tip...the problem is NOT a black line but a wide yellow line on the right side of the paper. It starts out about a quarter of the page in width and diminishes in size to about a half inch in width after many repeated scans.
The glass IS clean , and even when the glass had some smudges here and there, I never had a yellow stripe problem!
Scanner bulb is bright and even the entire length of bulb (no dark areas) so I don't think it is the bulb!
Posted on Dec 26, 2007
Load the text document face down on the scanner glass.
Open the Lexmark Imaging Studio.
Click the Scan & Edit Text (OCR) button (shown below).
The All-In-One Center appears with the Scanning & Copying tab expanded.Click Preview Now in the upper right corner of the All-In-One Center. An image of the scanned document appears in the preview section.
Click and drag the box with the dotted lines to select a specific area of the preview image to scan.From the Select your text editor: drop-down menu, select a word-processing or text-editing program.Click Send Now.
Posted on Jun 18, 2008
SOURCE: HP Printer - Scanning Documents
i had the same problem with vista home premium. vista does not support one touch scanning (pressing the scan button on the printer). to use scanner with vista home os use the paint application and start scanning with the file section. step by step:
start (windows) icon lower left tool bar
from scanner or camera
the hp should start working - note: i sent a short cut to the desk top for the paint program for future use
Posted on Feb 04, 2009
CHECK THE FOLLOWING FOLDER INTHE CONTROL PANAL;
DEVICE MANAGE[GREEN MARKS OKAY ANYOTHERS BAD, CLICK ON THEM.]
NETWORKING AND SHARING SAME AS ABOVE.
PROBLEM AND REPARTS, SERICUTY AND SYNC CENTER.
ANTI VIRUS AND FIREWALL MAYBE CAUSING ALOT OF YOU ISSUES
Posted on Feb 09, 2009
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