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Hello, Power down the unit.Unplug power from wall. Power back up, if the error still happens, there is a small piece of paper somewhere, take toner out and look, or pull down back cover and look in there.
There is probably a problem with the position of the cartridge carriage. Try reinstalling the cartridge and make sure that the carriage is in the center of the cartridge access area and the center of the cartridge assembly bar. If it is not try moving the cartridge assembly in either direction and restore the printer for printing. Note any sounds as the cartridge attempts to go to its home position. Any grinding noise may indicate that the position of the cartridge needs to be adjusted. Be patient and adjust the cartridge position again until no grinding sounds are heard. It may help to unplug the printer for 30 seconds between adjustments. Good Luck!
clean the rubber rollers of the printer and try to print. if it is still having the same problem. reset the printer by unplugging the power cord of the printer while its turn on. then plug the power cord back in. once the printer is on press and hold the power/on button and the size button. when the on button is flashing then release the buttons and try to print again
You have a paper jam. get a torch and thoroughly check doen behind unit where paper goes after removing all paper. Oopen cover, let carriage move, once settled, check everywhere her too, all around, rollers, near carriage, teeth, sides, etc, and remember it can be the tiniest slip easily missed. Good luck.