Question about HP Photosmart C5180 All-In-One InkJet Printer

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After power failure my printer wont print

After power failure my printer won't print . HP Photosmart series 5100 on a wireless network with my Dell laptop. Tried rebooting everything. Tried to reinstall printer software but it couldn't find the printer on the network. Copier feature works.

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SOME TIME THE PRINTER IS NOT DETECTED ON THE NETWORK DUE TO SOME FIREWALL EXCEPTIONS
So we will try to overcome the problem before that lets delete all the entries of the printer so insert the Cd of the printer driver and then open the content and go to the UTIL folder of the CD and then open CCC and then Run the UNINSTALL_L3 file and wait for it to finish then restart the computer
NOW Press the Setup button on the all-in-one. Press the arrow buttons until Network displays and then press OK . The Network menu displays. Press the arrow buttons until Wireless Setup Wizard displays and then press OK . Follow the instructions in the Wireless Setup Wizard. enter the router password when it says connected to network then press ok and press the setup button again and go to network and then go to view network settings and print network config page
the page will print out look fot the ip address on that page now click on the start button and go to run and then type cmd and press enter and then in the black screen type Ping(give a space and then the ip address of the printer without these brackets) and press enter now if it says reply from destination and then gives sent 4 lost 0 recieved 4 that means the printer is on the network
Now run the priner driver and then install the printer through the network if still it says no printer has been detected then click on start and then run and then type services.msc in the window look for hp cue and hp device discovery (network ) both the services should say started and automatic if its stopped right click and start it
now retry if sill not detected then click start run and then type devmgmt.msc now in the window that will open go to view menu and select show hidden device and then in the list look for multifunction adaptor and then under it you will se the printer name right click on it and select enable now retry even if still you have a problem then rightclick on the multifunction adaptor and delete it and then retry it hope tis will surely work but still if you have problem just let us know

Posted on Sep 15, 2009

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Posted on Jan 02, 2017

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* Follow the on-screen prompts to align the cartridges and print an alignment page.

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hi,

if printing from 2 other computer works fine, will i think its not an issue of IP address which changes somehow. but anyways, try to check if you still have other printer drivers under "PRINTERS" (see control panel). it should say HP Photosmart c6100 series. If you also have there a printer icon that says HP Photosmart c6100 series Copy1, try using it (right click on that icon and choose Set as Default Printer). If you only have HP Photosmart c6100 series under PRINTERS, try to right click, then choose properties. When Properties box is open, click on PORTS tab. then click on configure ports below. Try to type in the IP address of the printer under "Printer Name or Host name or IP address". make sure that you already printed network configuration page to get the exact ip address of the printer, Dont know how to print? do this.

PRINTING NETWORK CONFIGURATION PAGE
1. press setup, then scroll down and look for Network.
2. press okay on network, it will give you the first option "VIew network settings".
3. press okay on it, and it will give you the first option "Print network configuration page."
4. choose that and press okay. it will print the network config page. from this document, you will be able to see the IP address of the printer.

Please let me know if the issue is still not resolve so that i can go ahead and give you another possible solution.

Thank you so much.

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