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My old password doesn't workon facebook, I need a new one. I have reset mine on facebook but they haven't gotten back to me and it's almost been a week!

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  • 6 more comments 
  • Nauni Sep 12, 2009

    I did what you suggested on facebook but none of that helped i still can't log on to facebook.

    Please help! i think i just need a new password!

  • Nauni Sep 12, 2009

    I did request a new password from facebook on the page you sent me about a week ago but they haven't gotten back to me!

  • Nauni Sep 12, 2009

    Where is my spam folder and bulk mail folder?

  • Nauni Sep 12, 2009


  • Nauni Sep 12, 2009

    Can I do that if I can't log onto facebook?

  • Nauni Sep 12, 2009

    I did have some mail from facebook but I deleted them and I always delete spam. So thats shouldn't be my problem. I don't know what else to do.

  • Nauni Sep 12, 2009

    Thanks for helping me! I really appreciate it.

  • Nauni Sep 12, 2009

    I very much appreciate the help I received I would definatly recommend Fixya to anyone. The person that helped me was great. Very polite and patient with me and very professional!


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  • 7,191 Answers


Have you checked the inbox of your e-mail id associated with your Facebook account. Also, check the bulk/junk mail folder or the spam folder for the mail.

Also, some internet service providers may block mails from specific addresses.

You can also submit your login issues to Facebook by filling up this form:

Hope this solves your problem. Thanks.

Posted on Sep 12, 2009

  • 5 more comments 
  • AliTech110
    AliTech110 Sep 12, 2009

    Thanks for the feedback.

    Have you checked your mailbox for a mail from Facebook?

    Alternatively, you can request a new password by filling up the security code and your e-mail id associated with Facebook account on this page:

    Hope this helps.Thanks

  • AliTech110
    AliTech110 Sep 12, 2009

    Thanks for the reply.

    Are you giving the correct e-mail address associated with facebook account?

    Also, check your spam folder or bulk mail folder.

    Also, it might be that your account has been identified as a potential spam account and permanently disabled by Facebook.

  • AliTech110
    AliTech110 Sep 12, 2009

    Please tell us which e-mail service are you using? For example Gmail,yahoo, MSN, hotmail, rediffmail or any other service. Thanks.

  • AliTech110
    AliTech110 Sep 12, 2009

    Check in the recently deleted folder for any e-mail from Facebook.

    Also, you can search the mails from Facebook by typing Facebook in the search mail window below the check mail button. You'll see all the e-mails you have received from Facebook.


  • AliTech110
    AliTech110 Sep 12, 2009

    Yes, you can search for the mails from Facebook in your AOL account. Just type Facebook in the Search Mail window on the AOL mail page. You will find all the mails you have received from facebook till date (provided you have not deleted the mails earlier). Thanks.

  • AliTech110
    AliTech110 Sep 12, 2009

    If you have already deleted the mails from Facebook and you are currently not receiving any mails from them, then you can try and file a login/password bug report at Facebook by clicking this link:

    Provide them with the full details of the problem and they will hellp you to sort out the problem. You'll have to be patient though, since it may take time for them to respond to your request. Keep checking your mail and see that the mails from from Facebook do not end up in spam.

    Meanwhile you can try to reset the password by using the password-reset link which you visited earlier.


  • AliTech110
    AliTech110 Sep 12, 2009

    Thanks for the feedback.

    Please remember to accept and rate the solution if it helped you.

    Thanks once again.


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1 Answer

Forgot FB password, need to reset but only page I can find asks for old password first which I don't have

If you can't log into Facebook and need to reset your password:
  1. Go to the login page at
  2. In the top right, click Forgot your password?
  3. Type the email, phone number, full name or username associated with your account, then clickSearch and follow the on-screen instructions
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Jun 08, 2015 | Facebook Social Network

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You can reset your password with Facebook. But you cannot get back your old password in Facebook.

In the Facebook login page, click 'Forgot your password' link below Password input box. In the page that appears, enter your mail id or phone number OR enter your facebook username (if you remember,or ask your friends to copy-paste your username in the URL of your profile) OR enter your full name and your Facebook friend's full name. You would receive mail from Facebook on steps how to reset your password.

You would get mail with link and code. You can click link which will ask you to enter new password.

Nov 24, 2011 | Facebook Social Network

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I would like to have my old password back so I wont have to go to fogot password to log on to facebook

As I've asked before, If you don't recall it, why would you want to save it?

Just reset your password, if you rest it and then recall your old password you can always reset again.

Mar 16, 2010 | Facebook Computers & Internet

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Https:// i cant open up my account.... it asks me to enter the e-mail and password but after that it cant load the facebook server...:(...plzz help me soon as...

I haven't been able to login in to facebook for days the page doesn't even open. I would like an explanation of why I can't get to the login page. I am very up set by this problem. I have a family member that is in Afganistan using Facebook to keep in touch with us. But have not been able to do just that. Facebook staff should have worked out ALL of the bugs before running their NEW upgrades and reeking havoc on our lives.

Oct 21, 2009 | Facebook Social Network

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New password for facebook

1. Dont worry! , its a temporary problem. First of all clear your browsing data, empty cache etc. Then open facebook and click on "Forgot your password?". Option will come to reset your password. Enter your email and you will receive a mail with a link to reset your password.
2. If you are still having problem log in, then you can choose any option from here

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Can't Get Into My Facebook

I had this problem 4 weeks ago, and I emailed (or, can't remember) and they got back to me 2 weeks after with a really nice reply, and sorted it out for me. Put my account back to normal, and gave me a new password.
They were absolutely lovely, and when I emailed them back to say thanks they even sent me another email saying 'no problem'.
Just email them and be patient :)
Don't worry.

Jan 02, 2009 | Facebook Social Network

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FACEBOOK: Can't login, password incorrect--I know its correct, Reset password, email address is not registered---I still get emails from friends and friend request adds forwarded to me by facebook.

To fix this problem, you need to reset your password and get anew password.
  1. Go to
  2. Enter your email
  3. Click Reset Password
  4. Log in to your email, click the confirmation code
  5. Now you can enter new password
If you still having a problem, please let me know.

Dec 23, 2008 | Facebook Social Network

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I can't log into my facebook

Please try copying and pasting the full link you received into youraddress bar. Some email clients will separate the link onto severallines, so be sure to copy the entire link.


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