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Why does all my printing not print and end up in my queue?

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  • sleventhal Sep 12, 2009

    hp office jet 4200

  • sleventhal Sep 12, 2009

    officejet allin one.4200 series

  • efs_perpends
    efs_perpends May 11, 2010

    You may need to clear the printer queue and or restart the print spooler. What make and model printer are you using, on what OS?

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Make it your default printer

Posted on Sep 12, 2009

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Please work through the instructions in this article to clear the print queue for your machine. You might also check the software and drivers page here to see if there are updated drivers or software patches available for your product that have not been installed on your system.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Sep 12, 2009

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1 Answer

My Lexmark s605's print queue won't clear, and so the printer has stopped working altogether


Please follow the steps below to clear the print queue and restart the print spooler of your computer.

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)


Try to print a document again to verify that the problem is fixed.

Jan 07, 2012 | Lexmark Interact S605 All-in-One Color...

1 Answer

Printer shows job in progress so cannot uninstall


Make sure there are no print jobs stuck in the print queue so you can successfully uninstall the printer from your computer. You can try this approach:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.



When the print queue is cleared, try to uninstall again.



I hope this helps. Thanks.

Oct 20, 2011 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Lexmark x1270, installed on new Dell, will scan/print once but print queue won't clear after printing, and further jobs just back up in queue. Once, after trying reboot, printed next doc but that was...


Try to follow the steps below to fix the problem:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

Aug 06, 2011 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

My lexmark x2500 printer keep print the same thing over and over. how do t fix the problem? speciallady1946@yahoo.com


It could be that the same print job is on queue to the printer. Try to delete all print jobs in the queue before sending out a new one. Follow the steps below:
1. Browse to Start -> Run... and type in "NET STOP SPOOLER" (this will stop the print spooler service) 2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files. 3. Browse to Start -> Run... and type in "NET START SPOOLER" (this will restart the print spooler service) Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh. Try to print again.

Jun 20, 2011 | Lexmark X2500 All-In-One Printer

1 Answer

Printer was working, but is not now. All cables are hooked up properly and have been disconnected and reconnected. I have several documents in the memory to be printed, but the printer will not respond. ...


Here are four things you can try; may not have to perfom all:

Check to see if your printer is off-Line

1.Open the Printers, Printer and Faxes, or Device and Printers folder.

To do this:

Windows XP users; Click on Start > Settings > Printers an Faxes or Start > Control Panel > Printers and Faxes.

Windows Vista users; Click on Start > Control Panel > Hardware and Sound > Printers.

Windows 7 users; Click on Start > Device and Printers.

2.Right-click on the printer object (icon), and select Use Printer Online.

3.Microsoft Windows 7 users will double-click on icon, select printer and then de-select Use Printer Offline.


Printer Paused

The printer or print queue is paused and the print queue icon remains in the notification area ('systray') of the task bar.

Explanation:This is typically an end user error. Hint: Dragging the mouse cursor over the print queue icon in the notification area will reveal (1,2,3) document(s) pending for (User name).

What to do:

•Double-click on the print queue icon to open the print queue.
•Click on Printer in the upper left-hand corner of the menu bar.
•Is there a check mark next to Pause Printing?

-If yes, click on Pause Printing to turn off this Windows feature.

-If no, confirm that there is a check mark next to Set As Default Printer and make sure Use Printer Offline is not selected.


Delete print jobs from the print queue

Access the print queue.

Delete all print jobs

• Click on Printer in the toolbar and then click on Cancel All Documents,
or
• Right-click in the print queue and select Cancel All Documents from the pop-up menu.

You can also delete individual print jobs

1.Highlight the individual job in the print queue by clicking on it.

2.Right-click on the highlighted job and select Cancel from the pop-up menu.

IMPORTANT! If a job is stuck in the print queue and cannot be deleted or canceled using the above steps, there may be an issue with the printer spooler that controls the printing options in Windows. If you observe this symptom, it may be necessary to stop and restart the print spooler; then retrun to delete print jobs.


How to Stop and Restart the Print Spooler

Problem:

Unable to cancel print jobs; Unable to print; Print queue is unresponsive; Locked print queue; Unable to print; Cannot cancel print job; Printer driver not responding

Solution:

The print spooler controls print options within Windows. A problem with the print spooler can affect printer driver performance and Windows print queue responsiveness. Stop and Start the print spooler to see if observed symptoms subside or remain.

Method 1: Using Administrative Tools

Step Action

1 Click on the Windows logo start button.

2 Click on Control Panel on the right-hand side of the start menu contents.

3 Click on Maintenance.
4 Click on Administrative Tools.

5 Click on Services. NOTE: You may have to provide an administrator profile and password.
6 Scroll through the list and look for Print Spooler.

7
The following two options are available to stop and start the print spooler:

•Click once on Print Spooler to highlight it, and then click on the Stop or Start links in the right-hand window pane,
or
•Double-click on Print Spooler, and click on the Stop button followed by the Start button.

8 Observe the status column in the Services window to verify that the print spooler is stopped or started as applicable.


Trust this helps to resolve your problem. Please vote.

Dec 29, 2010 | Lexmark X5495 Printer

1 Answer

My HPC309 has worked great until today, now it will not print. On the computer it says printing, but it is not. have tried turning everything on and off, reinstalling software etc


Check for 'Printing Queue' in your P.C. and stop/delete the Queue. You may have to check 'Task Manager', press Ctrl+Alt+Delete together and select 'Start Task Manager'. Now select 'Applications' and 'End Task' the Print Queue if it is showing in the list. Restart the P.C. hopefully this will help.

Aug 22, 2010 | HP Photosmart Premium C309A All-In-One...

1 Answer

When I try to print from my PC the printer doesn't respond at all even though the cable is connected on both ends and the printer is turned on. Worked fine the day before.


I assume you are using a PC- All printers have a list of pending jobs refered to as the print "queue"- it should open if you double click on the default ptinter icon in the printer list- it sounds to me like your print Queue has been paused somehow and all the print jobs are being "held" until you tell the queue to restart printing

Jun 01, 2010 | Epson Stylus CX7800 All-In-One InkJet...

2 Answers

Deleted print job stuck in queue


You can always restart the computer, that will "unstick" a print job that gets stuck deleting.

Jul 01, 2009 | Dell Inkjet 720 Printer

1 Answer

Canon 4150 wont print , goes into queue


Have you gone into the queue and deleted the print jobs and started again? Do you have any error lights? If so there could be a hardware problem with the printer.
Try taking out the toner and putting it back in. Sometimes that will force the printer to reset intself.
If that doesn't help then you may have to delete the printer from the system and re-install it.

Apr 13, 2009 | Computers & Internet

1 Answer

My last print job gets stuck deleting in the queue!


Go to C:\Windows\System32\spool\PRINTERS on your PC and you will see two files listed fior each of the outstanding print jobs. These will have the file extensions .SHD and .SPL

You need to delete both of these files then power off and power on your printer to be able to continue printing.

Feb 15, 2009 | Lexmark X5470 All-In-One InkJet Printer

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