Question about HP DeskJet F380 All-In-One Printer

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My hp deskjet printer can not copy or scan

I can only print from the internet, not from the printer itself. I get an error message when trying to scan a document to try to print it.

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  • 123 Answers

Error message?
Just put something on the scanner glass and press the print button in the printer itself, leave the computer alone.
Did it work? if so... there's something wrong with the HP software, re-install.
That machine takes copies without the computer on, so, it should work.

Posted on Sep 15, 2009

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Posted on Jan 02, 2017

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Also try to uninstall and reinstall the printer drivers.

Else please refer the weblink given below

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However, if you open up Paint and go to file and scan, it will scan your document. For some reason, using the scan button on the printer itself will not work with Vista, but using Paint will. I also heard that using Windows fax and scan will also work.
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