Question about Xerox Phaser 6360 Laser Printer

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Xerox Phaser 6360 Black Toner prints Light Grey

I have put in two new toners - and both are printing medium to light grey - not black. The colour toners are okay. I have reinstalled software, i have cleaned the machine - what is the problem ????????

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I have had to repair a few of these. Take off the sides and back of the 6360. You'll see the hoses that feed into the laser. The black one becomes unplugged from the laser. All you have to do is plug it back in. The next step can be kinda messy. Take out the black toner cartridge, and spin the motor backwards. You'll know you're going the right way because it won't turn the other way. Cycle the gear where the toner sits for about 2 revolutions. Reassemble and you should be good to go!

This thing took me 6 days to figure out the first time. Haha!

Please vote on my solution! Thanks!

Posted on Oct 26, 2009

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Posted on Jan 02, 2017

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  2. Inspect imaging drums for any signs of leakage or excess toner that could be falling onto the print as it travels though the printer. Any leaking imaging drums should be replaced.
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Background toner may increase, if printing occurs at temperatures towards the higher end of the specified operating temperature range. For this reason, it is recommended that the printer be moved to another area if at all possible.
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