Question about Panasonic Lumix DMC-FZ7 Digital Camera

5 Answers

I dropped my Panasonic camera, Lumix DLC LZ7. When I turn it on, the lens barrel won't stay extended. I have removed and replaced the batteries and storage card. It's out of warrenty. Any suggestions?

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  • skoppdr Sep 12, 2009

    I misnamed the model of my camera. It is a Panasonic Lumix-DMZ LZ7. As I said, I dropped it and the lens barrel will not stay open when I turn the camera on. I will try the compressed air solution, but perhaps there are other ideas. Any help will be appreciated. Thanks.

  • skoppdr Sep 12, 2009

    I like the two suggested repair possibilities--compressed air, or get the manual and attempt the repair myself--but I hope there is another possibility, please.

  • skoppdr Sep 12, 2009

    I will try to set the camera setting to default, but since it won't stay on, I don't have hopes of achieving that. Any other thoughts are greatly appreciated.

  • skoppdr Sep 12, 2009

    Hello,

    Thank you for your interest in my camera problem. If I turn the camera on in picture viewing mode, I see the recorded pictures. If I turn it on in picture taking mode, the lens barrel extends and I get an error message, "Please turn camera off and then on again." I have done this repeatedly, but the camera never goes into picture taking mode. If I turn it off, I have to manually hold the lens barrel closed. In other words, I cannot access the menu to reset the camera. Ideas?




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5 Answers

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  • Master
  • 5,158 Answers

Even tho the lens will not stay extended does the camera remain on ?. i would suggest replacing the battery or recharging it. if this does not work inspect the battery cover and opening for damage as it may not be making proper contact.

robert

Posted on Sep 13, 2009

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  • Master
  • 1,188 Answers

Does it extend outward fully and then retract? Or does it not extend outward?
Select [RESET] in the [SETUP] menu.
I would like to know more about the situation, please.

Posted on Sep 12, 2009

  • Adnan Bhatti
    Adnan Bhatti Sep 12, 2009

    I can upload the service manual on rapidshare.com or any other file hosting service if it would be of any assistance.
    Please be advised that if it is a hardware damage then your camera might need repair by an experienced service person.
    Your camera has miniature components inside it which are not user serviceable.


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  • Master
  • 1,462 Answers

Have you tried resetting the camera?
1. First change settings to Default.
2. Take out the battery and press & hold the power button for 5 seconds.
3. Don't insert the other battery for at least 20mins to drain any memory.

Posted on Sep 12, 2009

  • Vinod Kumar
    Vinod Kumar Sep 13, 2009

    Your rotar motor would have broken or the belt would have disconnected since the camera has fallen down, So prefer giving the camera for service since there is no other option other than doing this, as we already tried all the possibilities





    Thank you!

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  • Panasonic Master
  • 19,396 Answers

The lens retract immediately ecause an error is detected. Probably after the fall , the lens mechanism is damaged, the camera detects lens error and shut down.

To fix the problem, the lens, and part of the camera must be disassembled. This means that unless you are a technician or an experienced DIY repairer, there is a very high probabilty to damage the camera more.

If you want to DIY, get the service manual with complete disassembly diagrams: Panasonic Lumix DMC-LZ7 Series Service Manual & Repair Guide .

Alternatively you can call Panasonic at the number printed on the owner manual, or get a quote on repair from a third party here:Repair.

Please do not forget to leave feedback.

Many thanks.

Posted on Sep 12, 2009

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  • Master
  • 4,090 Answers

You can try this, but it could be a mechanical fault if it has been dropped. However everything is worth a try to save a$. This is designed for those smaloler type cameras like powershot, but give it a go..
OK you are probably going to think I am loony giving you this advise But No I am completely sane!

Get a can of compressed air OR acces to a compressor at your local garage Get them to fit the triggered air blower tool to it.

Blow around the lens in all the extension joins the firmly slap it in the palm of you hand with the side of the camera making contact with you palm. Do the procedure two or 3 times and inbetween the slaps turn it on to activate the lens mechanism. I have now fixed about 80 of these cameras with this method. I obtained the fix from Sony who charge $90 to do exactly the same. Keep at it as it will eventually work. One tip, make sure the battery is charged before you do this.

If this doesn't fix it you will need to take it to a good camera repair shop

Thank you for using FIXYA

Posted on Sep 12, 2009

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1 Answer

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