Question about Acer Aspire 3000 Notebook

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Hello It`s to slow but if i run Microsoft Window Malicious Software Removal Tool works while is running. Why????

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Check if you have only one antivirus installed, more than one and your system can get really slow.

run checkdisk

Posted on Dec 12, 2007


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Posted on Jan 02, 2017


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On the 2nd Tuesday of every month, Microsoft releases a free tool to address virus infections. The tool is called Microsoft Windows Malicious Software Removal Tool. It is usually downloaded in an infected computer's hard drive but if this cannot be done, the tool can be loaded into a USB stick or thumbdrive on another computer then inserted into the infected computer's USB port to be run. Microsoft also has online tools to scan and remove malware. For more information and download go to ....

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1) Go to dowloand, install and run "Microsoft malicious software removal tool". Follow prompts


2) Go to dowloand, install and run AVG. Follow prompts

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Notebook may be slow as it may already be infected with a virus which also could be preventing the installation of an antivirus. Suggest you download Microsoft Windows Malicious Software Removal Tool if possible on to your notebook. If possible, download directly to your hard drive and then run it from there. If too difficult or not possible, download using another computer onto a thumbdrive which you can then plug into your laptop to run it. The Tool is Windows version specific and is tailored to remove specific prevalent malicious software from Windows AFTER it has been infected. Microsoft releases a new version on 2nd Tuesday of every month and the latest was posted March 8th. Clicking on the following link will take you to Microsofts Knowledge Base Article #890830 for details and to do the subsequent download for the version of Windows that is on your notebook.

After running the Malicious Software Removal Tool you may choose to install an AntiVirus. You can retry downloading and installing from the internet or alternatively just buy a packaged product from a local store which would be on a CD.

A final but effective alternative is to back up any personal data you have on the notebook onto removable media and then use Acer's eRecovery to restore the notebook to its factory installed image. The recovery files are contained in a hidden partition of the hard disk drive on the Acer notebook. Acer eRecovery is accessed by pressing the Alt and F10 keys together repeatedly as the notebook starts up. Once recovery is done, the wireless will require re-entry of the WEP or WPA key if you have the wireless security enabled on the router for your broadband connection. However, if your wireless is open, then a key is not required. Note that if indeed you have unsecured wireless, this may be a contributing factor for the slow to connect to internet that you were experiencing as others can freely connect through your open wireless and proceed to do heavy downloads at your expense.

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First download and run the Microsoft Malicious Software Removal Tool, this should remove it and it is free.
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It's odd that your anti-virus software can "detect" but *NOT* "remove" the malicious software.

Try the free(!) "Microsoft Malicious Software Removal Tool":

to see if that tool will identify/remove it.


and click to run a "virus-scan", to see if that scanner will remove it.

Note that "best practices" states that you should backup all the data, "wipe" the hard-drive, reinstall Windows, and reload the data,
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If you are using WinXP, click on the start menu, click on run and type mrt.exe a new window will pop up which is Microsoft malicious removal tool, click next, select Full scan and click next, be patient as this takes time.
When its done restart the computer and run your antivirus software for a double check.

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On an uninfected computer go to to download the removal tool. If you are running XP, disable system restore then run the file you downloaded and let it run its course.
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