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Fixya support Where is the category for Fixya itself? Cannot get a problem report to enter. Goes through a strange "What product is this about " dialog

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Hello there
If you scrool down to the bottom of this page and on the right side you will see contacts just click on it and it will give a list of support people that will be able to help you ok
best regards michal

Posted on Sep 28, 2009

  • Michael Thomas
    Michael Thomas Sep 28, 2009

    Also if you go strait to
    and where yousee troubleshooting click on it and it will bring you to the main page site.
    best regards michael


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Get in touch with and she will get you on the right track and maybe you would like to help some people once your problem is solved.
Good Luck

Posted on Sep 13, 2009


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

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How can I re-categorize a question?

Hi Andrew,

You can send a quick note to the Fixya Support Team and they can help you categorize your question properly. Also note, that level 3 experts are also allowed to moderate problems posted to the wrong category.

When asking a question it's helpful to select a product from the dropdown instead of just typing in a specific product name. That will make sure that you have selected the correct product.

Hope that helps!

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I'm sorry but I believe you have this posted in the wrong product category? Please re-post the question in the proper category if this is the case, otherwise you have my apologies. This is the car and truck problem category

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I'm sorry but I believe you have this posted in the wrong product category? Please re-post the question in the proper category if this is the case, otherwise you have my apologies. This is the car and truck problem category


I'm sorry but I believe you have this posted in the wrong product category? Please re-post the question in the proper category if this is the case, otherwise you have my apologies. This is the car and truck problem category

Jul 24, 2012 | Cars & Trucks

1 Answer

What is the difference between adding "FixYa Web Site" as the product, as opposed to "FixYa FixYa Service"?

"FixYa Service" is the correct product to add. The FixYa support team checks this often. It is also always best to select a specific product when possible.
When asking a question, it is possible to either:
  • A) Select a product on FixYa from the drop down list (ensuring the question is delivered to the appropriate category of Experts and gets associated with the correct product).
  • B) Enter Free Text if the specific product can not be found (the more descriptive your question details the easier it will be for FixYa to send your question to the right Experts)
  • C) Select a category if the specific product can not be found.
FixYa Service is the product. All other variations are simply free text which will likely be directed to the Website category.
  • Remember, if suggested solutions are not accurate, be sure to click "No" where it asks if the solution was helpful. On the other hand, if they are helpful, click "Yes!"

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Where do you find the questions and answers about the functioning of the FixYa site itself

You can view problems, solutions, and tips for FixYa under the website category. FixYa Service is the official product name for the website.

Apr 30, 2012 | FixYa Service

1 Answer

My question is in the wrong FIXYA category. How do I change it?? I have tried re-posting but it ends up in cellular phones???

Unfortunately we are unable to move questions into the correct category once they have been posted, more often than not the question will be answered by the correct Expert. If not we suggest that you Re- post your question:

To ensure that you get a quick and accurate solution we suggest that you do the following:

Give you Question a good Title.
Enter the correct product.
Add more details

Please feel free to contact us again should you require any further assistance.

Dec 22, 2011 | FixYa Service

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Im trying to ask this question but your service won't allow it. Winchester, guns or shotguns are not an option so I'm trying this. I have a winchester model 12 standard 12 gauge 2 3/4" 28" barrell serial...

Hi lje70. FixYa actually does not have a dedicated firearms category, which is why you were unable to find an appropriate category to post. As your question is currently filed under "FixYa" it won't be shown to the best Experts.

I recommend posting your question again. Make sure that you do not click "Get Immediate Assistance". On the page where you enter your question details/product, click the link that says you can't find your product. Then, choose "Camera, Camcorders, & Accessories" in the first column, and either "Rangefinders" or "Spotting Scopes" in the second column. These are the only firearm-related categories on our site, and will give you the best chances of meeting up with an Expert that can answer your question.

Thanks for using FixYa!

FixYa Community Manager

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I think you may have been at the wrong site. Here is the HP registration site:

HP Registration

Just enter your product name and/or model number and click Search.

This is not HP. This is a tech support site that helps with a wide variety of problems and products.

Thanks for using Fixya.

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Perform below steps to print self-test page.

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