Question about Microsoft Xbox 360 Console

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Disc wont play. cant read disc and says open tray when disc is inserted

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If this is to do with Xbox 360 this will help. i had this problem. it turned out that the disc reader was dirty or falty. i tried DVD reader cleaners, that worked for about 10 seconds so eventually i sent it off the ms and it came back and is still working fine. sorry for the bad news about having to send it to ms

Posted on Sep 15, 2009

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Just open the tray close it clean the disc turn it inside again it will work, i alway get this with CoD:WaW. But with all my other games it just works fine maybe there is something wrong with your disc and the console cant read it change it for another one sell it and buy a new one or just try my solve problem. Hope this helped!

Posted on Sep 13, 2009

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Posted on Jan 02, 2017

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SOURCE: wont play/read any xbox games

1 dirty lens
2 dirty disc
3 programme error

1 i think the xbox cleans its own lens but check the manual if not get a good lens cleaner.

2 clean the disc always clean your discs after and before you use them.

3 take off your hard drive and any memory cards and reset xbox to factory settings

Posted on May 12, 2009

justin217
  • 85 Answers

SOURCE: My xbox 360 wont play discs - keeps repeating open tray.

Call microsoft at 1-800-4-MYXBOX

Posted on Jul 15, 2009

perpetually
  • 360 Answers

SOURCE: 360 wont read discs "open tray"

Sounds like a dirty lens. Have had this same problem many times.

2 easy ways to clean it are:
1. Buy a cheap lens cleaner, it looks like a cd with brushes on it.
2. Open up the tray and pull the power when it is halfway open. Take a can of compressed air with an extension and blow all dust off the lens.

Posted on Sep 14, 2009

  • 1 Answer

SOURCE: it keeps saying open tray and wont read the disc

Or you can purchase the same model dvd drive for the xbox 360 with the same firmware version on ebay and swap the pc boards inside the dvd drives from the old one to the new one. Which is pretty easy unless you have other wires that are non detachable. Youll have to note the position the cables are in and the way the tabs to the cables fit in. If It has non detachable wires you could always snip them strip them and attach the likewise wires of each kind from each dvd drive to each other as long as they run to the same place. This is simpler than it sounds. Youll need liquid electrical tape, T6 to T10 star drivers to dissassemble the case and a small phillips screwdriver for the dvd drive disassembly and wire stripper tool or knife. Be sure to leave a little length if you have wires that wont detach when you cut them so you have room to work.

Posted on Oct 11, 2009

  • 1093 Answers

SOURCE: my xbox keeps saying open tray, it cant read the

Yes this error is caused by the receptors on the back of the DVD drive heating up so even if you are too clean the disc that will not help.

You need to stop the heat build up, you can do this by sending it back in or repair it yourself

Posted on Oct 29, 2009

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Sounds like a dirty lens. Have had this same problem many times.

2 easy ways to clean it are:
1. Buy a cheap lens cleaner, it looks like a cd with brushes on it.
2. Open up the tray and pull the power when it is halfway open. Take a can of compressed air with an extension and blow all dust off the lens.

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