Question about Motorola Mobility Q Smartphone

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Camera not working

Bought my originally Motorola Q off Ebay a little while ago used and the camera worked fine, but recently, the camera has started acting up.  For whatever reason whenever I start it up I can get it to work, but the picture comes back all weird looking.  There will be huge fluctuations in color and distortion.   Anyone have any idea what's going on and how to fix it?

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Re: Camera not working

I would recommend to sync device and clean storage (aka wipe device).

Posted on Feb 11, 2008

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Hello Cutie,

I would try a master reset it will be your best option, just make sure that you try backing up any informaton to a pc or laptop, or install the motorola phone tools program in a computer and Sync your phone to the pc and then transfer all your numbers, pics and videos or documents u may have stored in there then perform the master reset. Of course if u are having touch screen failure then all this might be a problem. If none of this works for u then you are in trouble because if im not mistaken Motorola has no service repair department, maybe if u call them they may be able to exchange under manufacturers warranty if its under a year.

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My sister's blackberry curve 8310 had the same problem with the camera, it would just show up the "could not start the camera. Close other applications and try opening the camera again." message.

In my case the camera hardware was working fine, it just needed more pressure towards the motherboard so it would make more contact. I disassembled the blackberry completely. Then i used some extra foam i had from previous housings, like the one that some blackberries have in their battery cover to do a little bit more pressure on the battery or the one thats around the camera, flash and speaker. I took that foam and cut it into very small pieces and put it around the camera base in the motherboard and around the camera hole in the middle frame. Assembled everything and put some extra foam between the battery cover and the middle frame close around the camera so it would apply pressure. This will void your warranty tho, so yep its easier to just make a backup with desktopmanager and get a new one using your warranty.

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Do you know if BB did an auto update to the software. I am not aware of any.


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Well, I bought two A1200 that have the same problem but I bought them to use as modems. There is one thing that makes me believe that it is the digitizer, the phone works great, you can receive calls, use the camera etc. everything that works with the buttons. So I bought a touch screen in Ebay (about 10$) to get this fixed, if you want to do it by yourself take care, you need to solder the touch screen, this isn't very easy. If you want to go by the more secure solution buy a complete screen with touch screen (about 40$). You can find manuals searching in google.
I hope that info helped something.

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