Question about Altec Lansing Stereo Headset with Microphone Headset

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Microphone not working

I have a altec lansing mic ...i can hear the sounds through the headset ..but the mic wont work for some reason ..i tried a different headset but that did the same thing

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Maybe its a problem with your sound card. Check your microphone settings in Windows.

Posted on May 14, 2008

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I think it's an issue with the headset. I have the same headset, all of a sudden one day the mic stopped working. No amount of tweaking the settings or changing the driver worked. I'm going to take it apart and check the wires, other headsets work fine. Time to invest in Logitech peripherals.

Posted on Jan 15, 2009

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Altec lansing customer service number: (800) 258-3288

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Shouldn't need drivers for this. Open System Preferences, which can be found in the Utilities folder, if it is not already on your Dock. It looks like a light switch with an apple logo on it. From there select Sound, under the hardware section. Click output, select the headphones, select Click input, again select the headphone/mic set. If it is not on the list, then so sorry, i was wrong, you need drivers, which you should be able to get from the altec lansing site.

If this is set and you still cant here, please let me know what system he is using. Is it the in game one from WoW? Ventrilo? If vent he will need the server data etc. from his guild or friend he is trying to speak with. If it is the in game one, just tell him to follow the in game instructions, they are fairly straight forward.

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What i've done in similar situations is basically trail and error. You've got two spots for one wire, try them both out.

Some companies will use a generic piece for all their similar products. Maybe one of Altec's other headsets uses that 5th spot for something. Just try them both out and see what happens. Just dont solder them right away, stick them on with some electrical tape or something to save yourself some time. Then when you're sure you can solder away.

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