Question about Altec Lansing Stereo Headset with Microphone Headset

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Microphone not working

I have a altec lansing mic ...i can hear the sounds through the headset ..but the mic wont work for some reason ..i tried a different headset but that did the same thing

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Re: microphone not working

Maybe its a problem with your sound card. Check your microphone settings in Windows.

Posted on May 14, 2008

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Re: microphone not working

I think it's an issue with the headset. I have the same headset, all of a sudden one day the mic stopped working. No amount of tweaking the settings or changing the driver worked. I'm going to take it apart and check the wires, other headsets work fine. Time to invest in Logitech peripherals.

Posted on Jan 15, 2009

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My friends can hear me but i can not hear them threw msn

There could be multiple problems. Make sure the device is connected correctly. If it is make sure other devices with same connection type work with port to verify that the port is functioning correctly. Locate drivers for hardware and reinstall on the computer. Make sure incoming audio function for computer/ program is set to the Altec Lansing AHS-502 Headset. If these solutions do not work call service number for Altec to further options or warranty information.

Altec lansing customer service number: (800) 258-3288

Oct 13, 2010 | Altec Lansing AHS-502 Headset

3 Answers

Skype not working


Click this link for more information........

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On a PC with external speakers and also a headset with microphone. Windows XP is configured so that standard audio are external speakers and standard microphone is the headset. Skype is configured to use the headset for audio in and out.

This way one can listen to sound from the PC and from MP3 players through external speakers and if there is a call to make or take, this is going through the headset.

But now there is the problem that the noise level for the headset is too low. Increasing volume has no effect on the headset, it only affects the external speaker's volume.

Now the solution: Going to the control panel and opening the sound setting, go to the audio tab. The external speakers are selected as default. Just temporarily select the headset and then click on volume just below. You can now set the volume for the headset, click OK and click cancel (!!!) on the sound control dialog box. This way the external speakers remain as default output.

Skype-->Tools -> Options -->Sound Devices-->audio device/USB/etc Audio Device (do NOT use windows default device)
You can also tick the ring pc speaker check box as this is a good backup to alert you even
if the main speakers are off or turned down.

Start-->Control panel-->Sound and Audio devices
On the audio tab set the default playback device to your main soundcard(AC97/Audio-chip/add-on-adapter), etc.
Your installed audio device must be present there.
If not, reinstall audio device

good luck

Oct 29, 2008 | Altec Lansing Stereo Headset with...

1 Answer

Is there something special I need to do to get the

Shouldn't need drivers for this. Open System Preferences, which can be found in the Utilities folder, if it is not already on your Dock. It looks like a light switch with an apple logo on it. From there select Sound, under the hardware section. Click output, select the headphones, select Click input, again select the headphone/mic set. If it is not on the list, then so sorry, i was wrong, you need drivers, which you should be able to get from the altec lansing site.

If this is set and you still cant here, please let me know what system he is using. Is it the in game one from WoW? Ventrilo? If vent he will need the server data etc. from his guild or friend he is trying to speak with. If it is the in game one, just tell him to follow the in game instructions, they are fairly straight forward.

Sep 06, 2009 | Altec Lansing Headsets

1 Answer

Computer wont recognize the microphone on the turtle beach x4

Can you try using the X1 mic on your PC? Green plug to green jack, pink plug to pink jack, USB plug to USB port. Talk into the X1 mic. Can you hear your voice? If yes, then you probably have a bad chat-controller cable. If no, then your X1 mic may not be working. If that's the problem, you should contact Turtle Beach tech support for help.

Jul 21, 2009 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

Clear chat mic doent work

in skype go to tools>options>audio setting make sue the microphone is logitech and the green bars should start moving as you talk.
if no logitech appears or the mic is not producing sound. call logitech for warranty info. if the mic is producing sound below is "make a free skype test call" to see if the program is transmitting.

Jul 18, 2009 | Logitech ClearChat Stereo Headset Headset

1 Answer

Mic is a piece of ****. Lots of Comments about this but ZERO anw

do you have the Mic plugged into the mic jack on the sound card? and in is it plugged into the mike hole as there are up to five depending on the sound card. also slick on start click on control panel click on device manger and look to see if you have a yellow ! on the mic or unknown sound device if so left click on that device while on-line and update drivers on the web, if it does not show a mic or one that's ok double click on the sound or speaker control when the sound system pops up make sure the mic is not muted and recording device is turned on if not delete the mike from the device manager and have it detect it again and then install updates form the web, any more questions post a comment here and I will help you some more. need to know the sound card and what operating system you are running.

Jun 17, 2009 | Altec Lansing AHS302i Headset

1 Answer

My microphone will not work, and my computer won't recognize!

Common problem with this headset.

In short, the wiring for the mic in the left earpiece is quite shoddy, and over time will be worn away by changing the mic position or come loose with minimal effort.

Have had a over a dozen of these fail in our internet cafe due to this issue after a couple of months use.

May 31, 2009 | Genius HS-04SU Headset

1 Answer

Mic doesnt work

I had this problem. The culprit, I suspect, is the sound card or integrated sound chipset. In my case, I was using integrated sound on my motherboard. I recommend updating your sound card or motherboard sound drivers.

May 22, 2009 | Altec Lansing AHS302i Headset

1 Answer

Query regarding mic support in Windows Vista

Yes you do indeed need to have Vista Drivers, That said sometimes the XP drivers MAY work if they and the software are installed in XP Compatibility Mode. Vista has been a nightmare for us in the Computer repair industry... one can only hope that all driver issues are addressed in any service packs to come? I doubt it tho...It seems a case of out with the old and in with the new...wheather ya like it or not.

Aug 07, 2007 | Altec Lansing Stereo Headset with...

12 Answers

Cant talk

Try going to Control Panel -> Sounds and Audio Devices Click on Voice Tab and make sure the proper device is selected. Click on Volume and make sure levels are appropriate. Lastly, click on Test Hardware and wait until you can speak into the mic to see the voice levels. If you can see the voice levels, then your mic probably works and it is just an issue of configing the COD settings. goodl luck

Mar 15, 2006 | Altec Lansing AHS-502 Headset

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