Question about HP Officejet 5780 Printer

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My HP OfficeJet J5780 All-in-One won't load paper. It says "out of Paper. Load and press OK". I do but the drive wheels won't engage. Is this something I can fix, or do I have to seek a repair shop? Where is the closest repair shop to zip code 33176?

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6 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 323 Answers

SOURCE: Can't Print

HP Paper Feed Cleaning Kit - Clean the Paper Feed Rollers with the HP Paper Feed Cleaning Kit in Windows XP and 2000

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00754199&lc=en&cc=us&dlc=en&product=439488&rule=584&lang=en

ou may not have the paper width set snug to the paper to feed correctly.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00553862&lc=en&cc=us&dlc=en&product=439488&rule=584&lang=en

Consult http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00601439&cc=us&lc=en&dlc=en&product=439488 regarding "out of paper" errors Paper cleaning kit is included in this article.

Posted on Apr 19, 2008

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  • 1 Answer

SOURCE: hp officejet j4580 will not load paper

i hav no idea and that is a stupid quesion.. what you do is call a mechanic and not let somone on the internet give you false information

Posted on Apr 16, 2009

adnanbhatti
  • 1188 Answers

SOURCE: HP Officejet J5780 now prints in mirror image. I

Go to printing preferences and change the mirror image option to off and then try printing again. Use this figure as a guide:



4cf5a7d.jpg


Posted on Sep 08, 2009

nalin_elliot
  • 224 Answers

SOURCE: hP officejet wireless 6500 printer won't print

Yes I will tell you why Kodak photo paper is a little thicker in size and you should not get this same error message if you use hp photo paper or regular photo paper.See of this helps.....

Issue The Out of Paper message appears on the computer and the product stops picking up or feeding paper. Solution Step one: Reset the product

  1. Without turning the product off, remove the power cord from the back of the product.
  2. Wait 30 seconds and then plug the power cord into the back of the product.
  3. If the product is not already on, use the On button to turn it on.
Step two: Check the condition of the paper and reload it
  1. Replace any paper that is ripped, dusty, curled, wrinkled, or bent.
  2. Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
  3. Tap the stack of paper on a flat surface to align the edges.
  4. Make sure that the stack of paper to be loaded in the product contains no fewer than 10 and no more than 25 sheets of paper.
    NOTE: Do not load too much paper in the product.
  5. Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
  6. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again.If the issue persists, continue with the next step.
Step three: Adjust the paper settings in the print driver The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
  1. Open a document in the program being used to print.
  2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
  3. Click the Paper/Quality tab.
  4. Choose the appropriate paper size from the Size is drop-down menu.
  5. Choose the appropriate paper type from the Type is drop-down menu.
  6. Click OK and then click OK again to print the document..
  7. If the issue is not resolved, continue with the next step.
Step four: Clean the rollers
  1. Turn off the product and unplug the power cord.
  2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
  3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
  4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
  5. Close the access door and plug in the power cord.
  6. Try printing again. If the issue is not resolved, continue to the next step.
Step five: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product. CauseAny of the following issues can cause the error message to appear:
  • The paper trays are empty or overloaded.
  • The paper is curled.
  • The print side, or shiny side, of the paper is not loaded in the input tray face down.
  • The paper might not be engaged with the feed rollers.
  • The paper-width guide is pressed against the paper stack too tightly.
  • The paper tray is not completely inserted into the product.
  • The paper settings in the print driver do not match the paper loaded in the paper tray.
  • The rubber paper-feed rollers are coated with dust.

Posted on Oct 03, 2009

  • 53 Answers

SOURCE: The Officejet J5780 has a error message of out of paper@

First of all make sure there is no paper pieces stuck inside the printer. Now ..!

Unplug the power cable ofthe printer.
Unplug the USB cable from the Back of the printer and make sure it is stand alone printer.

Now,
Take out the duplex-er ( A box at the back of the printer which has two buttons at the ends of it which you can press to detach it from the printer :- It is used for duplex printing ) from the back of the printer.
Once you take it out you can see the ROLLERS and the ROD which takes the printer page and rolls back to give you the out put.

Take a lint free cloth and clean the rod and rollers. Try to move the rollers in clock wise or anti clock wise direction. If it moves fine Other wise hardware issue.

Now attach the Duplex-er back to the printer.
Now Reset the printer:-

To reset it.
Connect the printer power cord to the Wall Outlet or Wall Jack.
Make sure it is not connected to the Serge Protector or power strip.

Partial reset :-
Now on the printer itself. --> Press and hold the
# and 3 button at the same time. Now take out the Power cable from the back of the printer and wait for 20 sec. Now put the power cable back in the printer. Now release the two buttons. ( Note :- remember you need to hold down the # and 3 button the hold time )
(On the printer screen it should say Part nvm reset.)

Now try to turn on the printer and check if it shows the out of paper option. If it works Perfect. If not then do this :-

Semi-Full Reset:-
Open the front door and take out all the cartridges from the printer. Now close the door.
Now on the printer itself. --> Press and hold the
# and 6 button at the same time. Now take out the Power cable from the back of the printer and wait for 20 sec. Now put the power cable back in the printer. Now release the two buttons. ( Note :- remember you need to hold down the # and 6 button the hold time )
( On the printer screen it should say Semi-Full rest )
The printer might shut down automatically or may be it won't. At this point Put the cartridges back into the printer and then turn on the printer if it was shut down.or If the printer is on turn it off and then switch it back on.

The problem should be resolved up till now.
If still the problem Exist Call HP as the product has gone bad.

HP :- 1-800-474-6836 ( Tech Support )

Posted on May 08, 2010

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Hi,
You may have to get the printhead replaced but first:-
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Hope this helps.Thanks!

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Hp officejet j4580 will not load paper


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Make sure that you have the duplexing option turned on in your printer configuration. The "OK" button is right below the window that shows the date and time. Have a look here:

http://h71016.www7.hp.com/html/interactive/j5780/model.html?jumpid=in_r2910_3d/PDI/j5780%7Cshowcase%7Cflash

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