Question about Microsoft Xbox 360 Console

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My xbox 360 tray messed up

My xbox just says open tray , close tray when i put a disc in people say to clean the laser but i dont know how to get to it

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You need to either open the console or use a air duster. Make sure you do not ever use a dvd lens cleaner disc. They are too hard on the laser and can wind up scratching the laser lens. You can find a brand new laser on ebay for about $10 shipped. If you do not know how to do this you can always take the laser and console into a tv repair shop and they should install it for you for under $65. If you want detailed instructions on how to replace the laser or clean it, follow this link: http://www.youtube.com/watch?v=BMissjiWwh8

Posted on Sep 14, 2009

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1 Answer

My xbox 360, has a problem i put in a new clean disk(game) into the xbox . it is a xbox 360 game and every time i put in a new clean disk the xbox says (open tray)


The XBox 360 is a wonderful video game console, however, with heavy usage, the laser (and/or other components in the drive) will eventually burn out.

The first signs of the laser starting to burn out is that your game will start freezing during game play. Eventually the games will stop reading altogether and you will get an "OPEN TRAY" message when you put a disc in and close the tray. What this means is that the XBox 360 thinks that there is no disc in the system.

If you click into the following U.S. based website, you can find more information about this issue, the parts to fix it yourself and you can also send your XBox 360 to them to have it repaired:

http://store.richspsxparts.com/howtofixxb36.html

vidgamefixer_13.jpg

Jun 21, 2011 | Microsoft Xbox 360 Console

Tip

XBOX 360 WILL NOT READ DISC SAYS OPEN TRAY


eject the game from the cd console if in the drive make sure your xbox is on warm it up take the disc if it is dirty run under warm water all over the silver side of the disc till dirt and debris gets completely removed after still holding the disc turn off the water and use scott SCOTT brand toilet paper the straight kind and use about four sheets to dry the disc or use a blow dryer, not preffered prefreably scot toilet paper after the disc is dry and warm very dry take your clean index finger and remove the rest of the debris off the disc and when the xbox says open tray let it say close tray close it see if it says read the disc if it says read the disc then it is not your laser or the laser needs to be blowed off with an air gun or compressed air. Get it to say close tray and itll close it self, wait ten seconds turn off the xbox turn it back on and go to my xbox mash play wait for it to read the disc. THE DISC WILL NOT WORK IF IT IS DIRTY I reccomend running it under warm water (let dry on both sides while still holding it properly) use a non scratch cloth to clean the disc preferablly scott toilet paper the smooth kind, after it is dry put the disc in the console if youve tried the disc try a brand new disc it might definately work after it says read if it says play the game then its the disc. If nothing happens like it dont say reading disc then your laser is cracked corrupted, or it has debris on it or is wett. Dont let your laser head get wet because i told you to run it under water make sure the disc is dry and completly free of scratches and smudges. WASH THE DISC WITHOUT SCRATCHING IT. Dont put a wet disc in your x box. Mash the hard drive button down and release mash reset to recycle the xbox green lights. Remove all the cords fromt the xbox wait two weeks or shorter, I waited a month or more before i played my game and it worked after I cleaned it twice one time and a month later i cleaned it without soap and used luke warm water.Remember Open tray, press buttom close tray closing automatically should say read reading reading disc then play if does not read the disc then its your laser. If its your laser and you are sure its your laser do not remove the hardrive or any screws they can tell youve botherd it because that will void your warranty. go to www.xbox.com/support its a pdf file print shipping label follow the steps to repair.

on Jun 13, 2010 | Video Game Consoles & Games

1 Answer

My xbox 360 elite keeps on saying open tray even though i have a game in i would open it than it would read for about 2 seconds than say open tray again and i dont want to take it apart to void my warranty


The warranty on the XBox 360 is ONE YEAR. If you have had it for more than a year, there is no more warranty to be void. You can open it.

The XBox 360 is a wonderful video game console, however, with heavy usage, the laser (and/or other components in the drive) will eventually burn out. The first signs of the laser starting to burn out is that your game will start freezing during game play. Eventually the games will stop reading altogether and you will get an "OPEN TRAY" message when you put a disc in and close the tray. What this means is that the XBox 360 thinks that there is no disc in the system.

You can click into the following website for more information, as well as parts to fix this issue:

http://store.richspsxparts.com/howtofixxb36.html

vidgamefixer_10.jpg

Jun 20, 2011 | Microsoft Xbox 360 Console

2 Answers

My xbox wont read my disc. it makes unusual noises when i close the tray. whats wrong?


Hi, the unit needs to have the laser reader lens cleaned but DONT use regular rubbing alcohol.
Get pure stuff....the rubbing type leaves a glare on glass and plastic lenses.
Also ,the chrome rails that the laser moves along need to be cleaned and lubed with liquid silicone.
This method clears read problems most of the time.

Thanks for using fixya.

Oct 01, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 Console: i will put in a game or a movie and the xbox 360 w...


This is the Open Tray error which basically means that the laser is messed up or your disc is gone. Solution one: Make sure that the disc is clean. Two: Try other discs if it doesnt work choose 3,4 or 5. Three: Buy a new console (Recommended) Four: Send off to microsoft and they will charge you (EXTREMELY NOT RECOMMENDED) Five: Open up and replace laser (NOT RECOMMENDED)

May 17, 2010 | Microsoft Xbox 360 Console

2 Answers

Put disc in xbox 360, said reading then open tray. wont play no discs


@paulhull58 when the disc tray closes push down firmly on the top of your xbox where the tray is. if not clean your disc.

Apr 04, 2010 | Microsoft Xbox 360 Console

2 Answers

Not playing game just say open tray


Hi, this is a pretty common problem for the xbox 360's. It is caused from the laser either becoming dirty or the laser is starting to burn out. The first thing I would try to do is open the disc tray and then unplug your 360. Then try taking some canned air or an air compressor and blow it into the DVD drive to clean off any debris from the laser. Plug it back in and try to load a disc. If you still get the open tray error, then your laser is starting to burn out and is in need of replacement. The xbox 360 uses the laser to determine whether the tray is open or closed, unlike the PS2 or PS3 which relies on switch. So, if it becomes dirty or burned out it can't read if the tray is open or closed.

Sep 02, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 doesn't play my games


it could be that u got **** like food in your x box360 open it up and clean it out put it back to gether and try it if this dose not work tell me at alexswierenga@yahoo.com ty

May 29, 2009 | Microsoft Xbox 360 Console

2 Answers

Xbox 360 disc


select the open tray and open it then close it. If tht doesn't work then pay for xbox repair, sorry, I'm having 360 problems, too. I'm just trying to help other people to improve karma, lol.

Jul 29, 2008 | Microsoft Xbox 360 Console

2 Answers

Open tray close tray reading open tray


call xbox customer support at 1-800-4MY-XBOX

Jan 18, 2008 | Microsoft Xbox 360 Console

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