Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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The brush will not turn but the belt is not broken

A piece of hair ribbon got caught around the brush. The brush shut off immediately. I checked the belt it is no broken

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  • babola75 Sep 12, 2009

    Tried the reset button did not work

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Most vacuums with belts have a reset button on them that will trip so you don't end up burning the belt up. If you still have your user manual, look through it for the beater bar reset button. Power up the vacuum and depress this button. This should take care of the problem.

Posted on Sep 12, 2009

  • Chip
    Chip Sep 12, 2009

    I'll keep looking for another reason...good luck

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1 Answer

Oreck magnesium keeps shutting off


Need to check your brush roller to see if it is spinning. Turn the vacuum over and turn it on. If the brush spins before it shuts off, you may need to check the bearings to see if any strings or hair has built up around the brush bearing shafts and is causing the brush to spin slower. If the brush does not spin, you have a broken belt and you will need to replace it. The Magnesium has a sensor that looks for the brush to spin at a certain speed and if it does not, it will shut down. Hope this helps!

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1 Answer

Brushes will not rotate


I can't tell for sure from the pictures, but there are two possibilities - the drive belt to the brushes broke, or the brush can't turn due to excessive hair wrapped around the shaft. If the belt is OK but the brush does not turn, you should smell burning rubber.

If the belt is broken, you have to remove the bottom plate to expose the brush, remove the brush and the broken belt, and replace the belt, and put it back to gether. While you have the brush out, now would be a good time to clean it - remove the hair, etc from the brush and around the shaft. Good Luck!

Dec 19, 2012 | Hoover F7210-900 SteamVac V2 Upright...

1 Answer

Beater bar not turning


The number one cause of the "beater bar" (or brush roller) not rotating is a broken belt.

The number two cause of brushes not rotating is that something is jammed & wound around the roller, preventing it from rotating.

For the belt: If you remove the screws holding the bottom plate, you should see one (or maybe two) short, wide rubber belt(s) that goes around the roller.

If this is broken, it's easy to replace. They do break because of age and wear. One of the leading causes of breakage is when the roller gets something - a curtain cord, for example - wrapped around it. If you don't immediately shut off the vacuum & remove the cord, the belt will continue to try to turn the roller (which can't turn), and this generates a lot of heat in just a few seconds.


You can find belts at places like Sears, Home Depot, or your local vacuum shop.

For just the roller: Turn the vacuum over on its side and inspect the roller. Will it turn? Can you see something wound around it that's jamming it? While you here, take a minute and clean the roller... including using scissors or a knife to snip & remove wound hairs & threads. A clean and healthy roller will help to keep your belt happy!

Mar 03, 2011 | Cirrus CR99 Bagged Upright Vacuum

1 Answer

Our brush doesn't rotate anymore on our U5402-900 vacuum cleaner. What are common causes of this?


The number one cause of brushes not rotating is a broken belt. If you remove the four screws holding the bottom plate, you'll see a short, wide rubber belt that goes around the roller.

If this is broken, it's easy to replace. They do break because of age and wear. One of the leading causes of breakage is when the roller gets something - a curtain cord, for example - wrapped around it. If you don't immediately shut off the vacuum & remove the cord, the belt will continue to try to turn the roller (which can't turn), and this generates a lot of heat in just a few seconds.

The number two cause of brushes not rotating is, as suggested above, something jammed & wound around the roller. It's always a good idea to turn the vacuum over periodically and clean the roller... including using scissors or a knife to snip & remove wound hairs & threads. A clean and healthy roller will help to keep your belt happy!

Mar 03, 2011 | Hoover Vacuums

1 Answer

My Ultra Lux 2000 beater bar still does not operate even after following manufacturer's instructions, per owner's manual. The vacuum shut off automatically when I accidentally caught it on plastic bag.


Make sure all threads, hair, and similar stuff is removed from brush, then try again.
Did you try switching the power nozzle switch off then on?
Does the power nozzle motor run? If not, and you've pressed the reset button, there's another problem. It could be a bad reset switch, or loose wires. There could also be threads or hair wrapped around the ends of the roller. This would prevent the brush from turning and shut the motor off.
If the motor runs, but the roller isn't turning, it's most likely a broken belt.
There is the possibility of the motor having burned out, but not likely.

A definite diagnosis would need to be made by a trained service tech at an authorized Aerus Electrolux store. The one nearest you can be found using the below link.

http://www.aerushome.com/storelocator/

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1 Answer

I have a wind tunnel vacuun and the roller will not turn


There is only one motor which turns the turbine and brush. Therefore, if the suction from the turbine works check the belt by removing the bottom plate of the vacuum and look for the belt attached to the brush roller or if only a piece of the broken belt is inside the unit. If the belt is attached and intact look for a mechanical switch to turn on and off the brush and make sure it is not on bare floor or off. Look on one of the edges of the brush assembly for the clutch which is attached to the mechanical brush switch with a rod. The clutch will close and open when you move the mechanical switch. If you cannot turn the brush unit by hand you may need to remove some objects such as string or hair from wrapped around the clutch or brush.

Jan 20, 2010 | Vacuums

1 Answer

Brush wont rotate


Without known the type or model of the vacuum you can only check a few generic design futures.
There is only one motor which turns the turbine and brush. Therefore, if the suction from the turbine works check the belt by removing the bottom plate of the vacuum and look for the belt attached to the brush or if only a piece of the broken belt is inside the unit. If the belt is attached and intact look for a mechanical switch to turn on and off the brush and make sure it is not on bare floor or off. Look on one of the edges of the brush assembly for the clutch which is attached to the mechanical brush switch with a rod. The clutch will close and open when you move the mechanical switch. If you cannot turn the brush unit by hand you may need to remove some objects such as string or hair from wrapped around the clutch or brush.

Jan 14, 2010 | Vacuums

1 Answer

Brush won't turn.


Hi, W/D here.

You'll need to remove the base plate around the beater bar, and remove any hair that is around the ends of the beater bar. It tends to collect there, along with bits of string, ribbon, and such. When you're removing the hair, be aware of how the beater bar fits in the sockets that hold it in the vacuum frame; you have to replace them in the right way or the beater bar will rub.

Best regards, --W/D--

Aug 12, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

When I tilt back handel and turn dial to carpet It makes a loud grinding noise


On a Dyson this engages the brush bar. Two possible faults: Debris (hair etc) caught in brush bar - cut out with knife. Or - damaged drive belt - pieces of belt striking casing. Last, but unlikely cause, debris in bearings of brush bar - replace brush bar.

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