Question about Hotpoint HSS25GFP Side by Side Refrigerator

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It stays on all the time. It is starting to create ice in freezer.

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Thermostat is died , replace it or call a technician who will help you

Posted on Sep 12, 2009

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Posted on Jan 02, 2017

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What setting between 1-9 should I set Freezer to prevent freezer burn


Good day,
Freezer burn is due to too cold a temperature in the freezer compartment. Nominal for that machine is 4 to 5.
However only time will tell you what is acceptable, since freezer burn can occur even at a warmer setting, if the product is stored a long time.
1 is warmest and 9 is coldest. I would lean to a slightly warmer setting to start off but that will create a trade off, since it would reduce the speed of ice production, and with especially high quality ice cream, possibly ice cream being too soft.
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1 Answer

Freezer working only slightly. Refridgerator not working at all.


If you have ice build up behind the panel inside the freezer, you most likely have a bad defrost heater. You can remove the back inside panel of the freezer. Take a hair dryer and defrost the ice. When the ice is gone you can inspect the heaters. If they are not fixed it will continue to happen. When the coils ice over, first the freezer will get warmer. The first complaint is that the ice maker stops working. Then the ice cream starts melting (Due to the sugar in ice cream, it has to be around 0 degrees to stay froze solid). Then the fresh food section starts warming due to the fans not being able to force air into the fresh food section.
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Ice dispensor


Make sure that the "flapper-door" closes about 3 seconds after the ice dispenser button is released. Mine had a habit of catching and staying OPEN. This allows warm air to enter the dispenser / freezer compartment causing your problem.

If it is stuck you have to take the dispenser apart to loosen / lubricate the flapper door cam to allow for free movement.

This is the worst ICE system I've ever seen for a variety of reasons.

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Viking freezer leaking


you have a clogged drain, it is either clogged with ice or some kind of debris, thaw the freezer out and push a length of weed trimmer line down the drain. The drain is accessible by removing the back wall of the inside of the freezer. If there is no clog then the drain may be freezing up, if that is the case, take a piece of 14 gauge romex wire and loop it several times around the heating element at the bottom of the evaporator and push a few inches of it into the drain, this will get hot and transfer heat when it goes into a defrost cycle which is where the water is coming from in the first place

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1 Answer

HSS25IFMDWW- freezer frosting up but working


sounds like the defrost thermostat or you may have a crack in the water line causing the freezing.

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