Question about Logitech Cordless Mouse

2 Answers

Sometimes when the computer has been idle, and I try to move the mouse to activate, the mouse arrow "freezes" in place, and I am unable to move it. I have to manually shut down the computer, by pressing the off button on the tower, and restart to get it moving again. Is this a mouse problem , or a Hp computer problem?

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  • judybarnett Sep 12, 2009

    I have windows vista, and don't see these when I click on desktop.

  • judybarnett Sep 12, 2009

    Plus, it doesn't happen every time.

  • judybarnett Sep 12, 2009

    I'm not sure if this worked or not: it only happens sporatically. If this does not work, can I get more solutions without having to pay?

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2 Answers

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  • 2,923 Answers

Judy,

This is a mouse problem. I heard this kind of problem before with other brands as well. What is happening here is that the USB port of your computer stops recognizing the USB wireless adapter (dongle) of the mouse. Or the wireless adapter stops recognizing the mouse itself. They should have continuous communication with each other.

Logitech wireless mice does not require any driver installation. So what you could try to do is to:

* Connect the wireless adapter of the mouse into different USB ports of the computer
* Replace the battery of the mouse
* Make sure that there's no possible wireless interference. Be sure that there's no wireless devices near the mouse and computer while using it such us the base of a cordless phone, cell phones and other wireless devices.
* If it does the same problem, try using the mouse into different computer to isolate the problem. If the problem occurs, then contact Logitech and RMA the device.

Have a great day!

Posted on Sep 15, 2009

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  • Master
  • 585 Answers

Hi I have read your post

This sounds more like a standby issue, using xp (vista is similar)
 right click out on a blank space on the desktop then left click on propeties, left clk on the screen saver tab and click the drop down menu under the word screen saver, select none. also make sure under monitor power standby and turnoff are set to never.
Try this first to see if the mouse still freezes.
Other possible solutions are updating the mouse drivers,
go to the mouse manufactuor's website
If this is a cordless mouse some are kinds buggy like this.
Still driver updates, mouse settings and new batteries are worth trying.

If this is an acceptable solution please click accept
if you have more questions please ask
Thanks
Roety

Posted on Sep 12, 2009

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Posted on Jan 02, 2017

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MMy mouse will sometimes move to corner of screen and beep. What might be causing this?


I would try replacing the mouse first, you can buy generic ones on eBay real cheap.

May 11, 2017 | Computers & Internet

Tip

Windows keyboad shortcut


When speed counts, the keyboard is still king. Almost all the actions and commands you can perform with a mouse you can perform faster using combinations of keys on your keyboard. These simple keyboard shortcuts can get you where you want to go faster than several clicks of a mouse. You'll work faster on spreadsheets and similar documents, too, because you won't lose your place switching back and forth between mouse and keys.

Here are some of the most useful keyboard shortcuts:

Copy. CTRL+C
Cut. CTRL+X
Paste. CTRL+V
Undo. CTRL+Z
Delete. DELETE

Delete selected item permanently without placing the item in the Recycle Bin. SHIFT+DELETE
Copy selected item. CTRL while dragging an item
Create shortcut to selected item. CTRL+SHIFT while dragging an item
Rename selected item. F2
Move the insertion point to the beginning of the next word. CTRL+RIGHT ARROW
Move the insertion point to the beginning of the previous word. CTRL+LEFT ARROW
Move the insertion point to the beginning of the next paragraph. CTRL+DOWN ARROW
Move the insertion point to the beginning of the previous paragraph. CTRL+UP ARROW
Highlight a block of text. CTRL+SHIFT with any of the arrow keys
Select more than one item in a window or on the desktop, or select text within a document. SHIFT with any of the arrow keys
Select all. CTRL+A
Search for a file or folder. F3
View properties for the selected item. ALT+ENTER
Close the active item, or quit the active program. ALT+F4
Opens the shortcut menu for the active window. ALT+SPACEBAR
Close the active document in programs that allow you to have multiple documents open simultaneously. CTRL+F4
Switch between open items. ALT+TAB
Cycle through items in the order they were opened. ALT+ESC
Cycle through screen elements in a window or on the desktop. F6
Display the Address bar list in My Computer or Windows Explorer. F4
Display the shortcut menu for the selected item. SHIFT+F10
Display the System menu for the active window. ALT+SPACEBAR
Display the Start menu. CTRL+ESC
Display the corresponding menu. ALT+Underlined letter in a menu name
Carry out the corresponding command. Underlined letter in a command name on an open menu
Activate the menu bar in the active program. F10
Open the next menu to the right, or open a submenu. RIGHT ARROW
Open the next menu to the left, or close a submenu. LEFT ARROW
Refresh the active window. F5
View the folder one level up in My Computer or Windows Explorer. BACKSPACE
Cancel the current task. ESC
SHIFT when you insert a CD into the CD-ROM drive Prevent the CD from automatically playing.
Use these keyboard shortcuts for dialog boxes:

Move forward through tabs. CTRL+TAB
Move backward through tabs. CTRL+SHIFT+TAB
Move forward through options. TAB
Move backward through options. SHIFT+TAB
Carry out the corresponding command or select the corresponding option. ALT+Underlined letter
Carry out the command for the active option or button. ENTER
Select or clear the check box if the active option is a check box. SPACEBAR
Select a button if the active option is a group of option buttons. Arrow keys
Display Help. F1
Display the items in the active list. F4
Open a folder one level up if a folder is selected in the Save As or Open dialog box. BACKSPACE

If you have a Microsoft Natural Keyboard, or any other compatible keyboard that includes the Windows logo key and the Application key , you can use these keyboard shortcuts:

Display or hide the Start menu.
Display the System Properties dialog box. +BREAK
Show the desktop. +D
Minimize all windows. +M
Restores minimized windows. +Shift+M
Open My Computer. +E
Search for a file or folder. +F
Search for computers. CTRL+ +F
Display Windows Help. +F1
Lock your computer if you are connected to a network domain, or switch users if you are not connected to a network domain. + L
Open the Run dialog box. +R
Display the shortcut menu for the selected item.
Open Utility Manager. +U

Helpful accessibility keyboard shortcuts:

Switch FilterKeys on and off. Right SHIFT for eight seconds
Switch High Contrast on and off. Left ALT +left SHIFT +PRINT SCREEN
Switch MouseKeys on and off. Left ALT +left SHIFT +NUM LOCK
Switch StickyKeys on and off. SHIFT five times
Switch ToggleKeys on and off. NUM LOCK for five seconds
Open Utility Manager. +U

Keyboard shortcuts you can use with Windows Explorer:

Display the bottom of the active window. END
Display the top of the active window. HOME
Display all subfolders under the selected folder. NUM LOCK+ASTERISK on numeric keypad (*)
Display the contents of the selected folder. NUM LOCK+PLUS SIGN on numeric keypad (+)
Collapse the selected folder. NUM LOCK+MINUS SIGN on numeric keypad (-)
Collapse current selection if it's expanded, or select parent folder. LEFT ARROW
Display current selection if it's collapsed, or select first subfolder. RIGHT ARROW

on May 23, 2010 | Computers & Internet

1 Answer

Nextech mouse through usb continues to install successfully, then freezes while trying to move about my laptop! No, it is not that the Lptp is working in the background, leaving the mouse to freeze th


Step 1:
For a standard trackball mouse, unplug the mouse, turn it over and then twist the retaining ring counter-clockwise to remove it. Remove the trackball inside the mouse. Clean the trackball with warm water and dry carefully. Clean the rollers inside the mouse with a cotton swab dipped in rubbing alcohol. Replace the trackball, then secure it with the retaining ring. Clean the outside of the mouse with rubbing alcohol and a cotton ball. For an optical or wireless mouse, clean the bottom of the mouse and the surface it sits on with a damp cloth. Solve Hardware Problems Make sure the mouse is connected properly. The connector will either be USB or PS/2. A PS/2 connector is color-coded green and can only be inserted in one direction. Check for any bent or broken pins or damage, then carefully plug it in, making sure the connection is secure. Reboot the computer. Connect the mouse to another computer, then reboot the PC. If the mouse works after testing it on another computer, the problem is most likely with your PC or operating system. Also, try a different mouse on your computer. If there is no PC freeze, your mouse is probably malfunctioning. Switch to a different USB port. Sometimes mouse freeze will occur if the mouse is connected to a USB hub. Connect the mouse directly to one of the USB ports on your PC. Try different ports until you find one that works. Replace the batteries. If you have a wireless mouse, replace the batteries with fresh ones. Also, try using a different kind of mouse pad. Sometimes surface imperfections can interfere with the operation of a wireless or optical mouse. Install more RAM or memory. If your PC doesn't have enough memory, PC mouse freeze may occur when you are running resource intensive programs. Installing more RAM will help your PC run more efficiently. Solve Software Problems Check for device conflicts. When you install another device on your computer, it can sometimes conflict with a PC mouse. Remove any new hardware and drivers you may have installed, then reboot the computer. Reinstall PC mouse drivers. In Windows, open "Control Panel" then "System." Select the "Device Manager" tab, then scroll to and select your mouse. Uninstall any drivers that are listed. Unplug the mouse and reboot the PC. Plug the mouse back in, reboot the system, then allow Windows to reinstall the drivers if prompted. Remove viruses. PC mouse freeze and other serious problems can be caused by viruses lurking on your system.Set the program to run a complete scan every 24 hours. Also make sure the virus definitions are updated regularly. Turn off video acceleration. Sometimes video acceleration can cause PC mouse freeze. Go to "Control Panel," then click "Display," and then "Change Display Settings." Click the "Advanced Settings" button, then the "performance" tab. Set the acceleration slider to "None," then reboot. Repeat the process moving the slider up one notch until you have the maximum amount of acceleration with no mouse freeze

Feb 18, 2013 | Computers & Internet

1 Answer

Pointer works until I login, then sticks in middle of screen. Help?


They say to err is human, but to really mess things up takes a computer. Nothing is more frustrating than to have a computer freeze, shut off with no warning, or, worse, crash completely. One of the more common errors a PC will give you is the freezing of the monitor. With a few simple troubleshooting tips, you can overcome that.

Press Crtl-Alt-Delete (at the same time). This will give you a box generally used to terminate programs. Using the arrows, if you can, shut down all programs running (i.e., Word, Internet Explorer, etc.). Sometimes, it is an error within the programs or with your computer trying to process them all at once that causes your computer to freeze. This is especially true if you have low RAM (anything less than 500 or so MB or RAM). Turn off your computer and restart it. Many times this will end whatever error up above was causing it to drag. If the computer is still frozen when it comes back on, go on to the next steps. Press the tower's power button and hold on to it until the entire system shuts down. Turn off the main power switch and turn it and the computer back on. Sometimes a computer only looks like it is shutting down, but in actuality is not. This should solve the problem. If it doesn't, move on to the next steps. step 4. Try a different mouse. If you have a mouse that connects to a PS2 port, the mouse could be bad. If the mouse doesn't work in that port, the port may be bad, too. Many times people only think their computer is frozen, but really the mouse doesn't work. step 5. Try connecting a USB mouse into a USB port. If it works, you now know that either your PS2 mouse or port are bad. If you have a USB mouse to begin with, try connecting it into another USB port, since the original port may be bad. Try Steps 4 and 5 for the keyboard as well. Take it to a computer doctor, or to the technical department at the store where you purchased it. If none of the above work, you have a bigger problem on your hands. Your computer may be in the initial stages of crashing.

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1 Answer

When I try to plug in an external Mouse my Acer Aspire One is asking me to download hidusb.sys from the XP Home Edtion Service Pack 3 CD?


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This driver that is being requested is already built-in to Windows. Use the TAB and down or up arrows keys on your keyboard to move the cursor to the button you want to activate -> press the ENTER key to activate the button that the cursor has settled on keys on your Click Next -> No (to alternative search methods) -> search the whole computer for the driver -> next -> finish -> if your USB mouse does not work straight away, press the windows logo key bottom left of your keyboard -> the use the keyboard arrow keys to move once up and then left to the shutdown button -> press ENTER -> use the arrow keys to move the cursor to RESTART -> press ENTER.

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1 Answer

My mouse freezes up


Only thing i can think of is that it sounds like it might be virus/spyware related. See if you can get a scan done with some good internet security software, i wouldn't be surprised if it picked something up.

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Computer recieved the blue screen of death but before....


turn it on with a/c and remove battery if it starts normal then the problem is from battery (TRY IT I HAD THE SAME PROBLEM)
REPLY THANKS

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1 Answer

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There should be a connect button on both the mouse and the receiver. Press the connect button on the receiver, then on the mouse. Sometimes you have to use a paper clip or a pen to push this button. This synchronizes the radio frequency being used.

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1 Answer

Logitech Mouse


Where do you have the transmitter sitting? If it is below a desk (i.e., sitting on top of the computer tower, etc.) it may not be emitting a strong or consistent signal. Try moving it within a clear line of sight to the mouse. If that doesn't work, it could be a problem with the mouse itself and need to be replaced.

Hope this helps, let me know

~ Genie-Us IT

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1 Answer

MONITOR PROBLEM


This may not be a Monitor problem. So if you can try to get to test monitor on another computer. Check carefully the data cable to ensure there are no bent pins. If it turnout to be a monitor problem then at only 6 months -Acer should replace it. If the monitor works - you should have the graphics card on the computer checked out. If you feel you can do this - and you can- basic checks come back as another request.

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