Question about Sharp UX 300 Plain Paper Thermal transfer Fax

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Paper won't feed through to send

My Sharp UX 300 indicates that it is "Ready to Send" after I have loaded the three sheets of material that I'm trying to send. It dials the number, shows that it is "Sending" - and then finally gives me one beep...but none of the sheets have fed through the machine.

Please help!

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  • T.L. Sutton Dec 11, 2007

    Hey, Trickieone -

    Thanks for the suggestion, but I fear that the whole thing is my error in the first place...Looks like the phone hookup isn't working; I don't get a dial tone! If I'd noticed that in the first place, I'd never have gotten so far as to request assistance with what was obviously not the actual problem. (I've never used this fax machine before so assumed, when it made appropriate 'dialing noises,' that it was working but just not feeding the paper. Wrong!)

    Sorry about that.




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I would suggest taking a soapy type cleaner such as fantastic and cleanign all the rollers in the scanner.
Sounds like they are slipping. May have to clean them a few times to get all the contaminants off.
Sounds to me like thats your problem.
The rollers may be worn. But try cleaning them thorouly.

Posted on Dec 11, 2007

  • Rick Kasper Dec 11, 2007

    Is the white retard pad that puts pressure on the paper worn out?

    It is just inside the scanner before the white roller. It should be about 3/4 of an inch long. If it is worn to little nubs that will caus a no feeding problem also.

    It is a white U shaped pad in the top portion of the scanner.

  • Rick Kasper Dec 11, 2007

    Thats ok. But yeah, it will make the tones, as if dialing.

    But the one thing you don't think to listen for is a dial tone.

    You are correct, you will suspect it is working properly.

    No problem, Glad its working.



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