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I have a toshiba estudio 4511 it sounds as if it is powered up all the way but the screen stops on a grainy screen with a picture of the copier and the screen itself. no buttons will work it just sits there and does nothing. it is not connected to a computer, we just use it strictly for a copier nothing else. I can not use the machine at all

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The operating program is stored on a hard drive in the copier. If the hard drive has a problem, the operating system does not start, just like a computer being stuck at start up. To get the firmware for this copier, you will probably have to call for service.

Posted on Sep 12, 2009

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Posted on Jan 02, 2017

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