Question about HP Photosmart C5180 All-In-One InkJet Printer
Any solution to this issue?
Yes replace the Yellow cartridge. This is because the printer will construct the black colour as a mix of all the colour inks installed in the printer.
However, on the printer preferences you can see when you print a document from an application by using the FILE tab and then selecting the PRINT option then go to PRINTER PREFERENCES there is an option to select printing in Greyscale or Black & White only.
Also if you are printing text from an app such as Word make sure that the text is actually 100% black as if it is not then the printer will automatically ignore the black ink cart and try to mix it from the colour ink carts just as it would when printing an image.
Posted on Sep 12, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Lexmark recognizes that some of our inkjet all-in-one customers
may be experiencing issues with their print quality. We take our customer user
experience very seriously, and we strive to ensure that each time a customer
prints using a Lexmark device the page is crisp, clear and up to the highest
However, if your device is displaying a 'printhead error' on the hardware and/or you are suddenly experiencing a print quality issue, please contact the Lexmark Technical Support Center at 1-800-539-6275 or point your browser to http://bit.ly/lFKDzs for online technical assistance.
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If the optics are clean (use lint free cloth on 4 rows of black thingys underside of lid)
Then it sounds like the yellow drum needs to be replaced, when printing in word I'm guessing that you have it set to B/W prints hence no colour is engaged, no lines
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