Question about Brother HL-2040 Laser Printer

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Offline printer is connected..yet when try to print..show "user printer offline" tile is shown when try to click and check on printer icon..not back to online even after computer is restared couple of times and printer plug is unplugged and plugeed again for couple of times

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Change the data cable of ur printer

Posted on Sep 12, 2009

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Related Questions:

Tip

Printer Offline Error


If you are getting an error message that states USER INTERVENTION REQUIRED or USE PRINTER OFFLINE, the printer driver may have become disabled. Please follow the directions below to resolve this issue.

Please note that the printer must be in an online state/Print mode.

WINDOWS 95/98/ME/NT/2000

1. Click on START, SETTINGS, and PRINTERS.

2. Highlight the icon of your printer with a single click.

3. Click on FILE.

4. The only check mark showing should be beside SET AS DEFAULT.

5. Ensure that there is no check mark beside PAUSE PRINTING or USE PRINTER OFFLINE.

6. Simply click on the check marks to remove it.

7. Try printing.

WINDOWS XP

1. (a. Click START select CONTROL PANEL and click on PRINTERS AND FAXES.
NOTE: If you cannot locate PRINTERS AND FAXES, Follow 1(b..
1. (b. Click START select CONTROL PANEL double click PRINTERS AND OTHER HARDWARE, and click on VIEW INSTALLED PRINTERS AND FAXES.

2. Highlight the icon of your printer with a single click.

3. Click on FILE.

4. The only check mark showing should be beside SET AS DEFAULT.

5. Ensure that there is no check mark beside PAUSE PRINTING or USE PRINTER OFFLINE.

6. Simply click on the check marks to remove it.

7. Try printing.

on Jun 04, 2008 | Epson Stylus Photo R2400 InkJet Printer

1 Answer

It states that the printer is offline. i have this machine for my company so how am i able to put it back online?


If you are getting an error message that states USER INTERVENTION REQUIRED or USE PRINTER OFFLINE, the printer driver may have become disabled. Please follow the directions below to resolve this issue.

Please note that the printer must be in an online state/Print mode.

WINDOWS 95/98/ME/NT/2000

1. Click on START, SETTINGS, and PRINTERS.

2. Highlight the icon of your printer with a single click.

3. Click on FILE.

4. The only check mark showing should be beside SET AS DEFAULT.

5. Ensure that there is no check mark beside PAUSE PRINTING or USE PRINTER OFFLINE.

6. Simply click on the check marks to remove it.

7. Try printing.

WINDOWS XP

1. (a. Click START select CONTROL PANEL and click on PRINTERS AND FAXES.
NOTE: If you cannot locate PRINTERS AND FAXES, Follow 1(b..
1. (b. Click START select CONTROL PANEL double click PRINTERS AND OTHER HARDWARE, and click on VIEW INSTALLED PRINTERS AND FAXES.

2. Highlight the icon of your printer with a single click.

3. Click on FILE.

4. The only check mark showing should be beside SET AS DEFAULT.

5. Ensure that there is no check mark beside PAUSE PRINTING or USE PRINTER OFFLINE.

6. Simply click on the check marks to remove it.

7. Try printing.

Jan 13, 2011 | Kyocera Mita KM-5035 Printer

4 Answers

Why does my Brother printer goes into Sleep mode and I can't print??


I have copied in the illustrated instructions for resolving printer status is Offline or Paused. (For Windows®) but if distorted please view here.

The printer status is Offline or Paused. (For Windows®)
Description:
To solve the problem, please see the following:

  • If the printer status is Offline:

    offline.gif
    Check that the printer is online using the following steps:

    VERIFY THE BROTHER MACHINE IS POWERD ON AND THERE ARE NO ERRORS

    1. If the LCD screen is blank, then the Brother machine is not powerd on the machine to see if it wakes from sleep mode. If it does not, then verify that it is plugged into a working outlet and any power switches are turned to the ON position.
    2. Check the LCD screen for any error messages. An example would be "Paper Jam" or Ink/Toner Empty". If the LCD screen shows an error troubleshoot to clear the isssue indicated.

    CHECK THE PRINTER STATUS

    NOTE : These steps or screens may differ depending on the operating system.
    1. For Windows® XP Users:
      Click Start => Printers and Faxes


      For Windows Vista® Users:
      Click Start => Control Panel => Hardware and Sound => Printers


      For Windows® 7 Users:
      Click Start => Devices and Printers



    2. For Windows® XP and Windows Vista® Users:
      Right click on the icon for your Brother machine and choose Use Printer Online.

      For Windows® 7 Users:
      Double click on the icon for your Brother machine => See what's printing => Printer => Use Printer Offline (Take the checkmark off.)

Note If the problem still continues, do one of the following:
  • If you find the Related FAQ's at the end of the page, click it and check another solution.

  • If you don't find the Related FAQ's, please contact Brother Customer Service from "Contact Us".






  • If the printer status is Paused:

    pause.gif
    For Windows® XP and Windows Vista® Users:
    Right click on the icon for your Brother machine and choose Resume Printing. (If the menu reads Pause Printing, there is no problem in the printer status.)


    For Windows® 7 Users:
    Double click on the icon for your Brother machine => See what's printing => Printer => Pause Printing (Take the checkmark off.)


    resume.gif


    If this does not solve the problem,

    For Windows® XP and Windows Vista® Users:
    Double click on the icon for your Brother machine and choose Printer => Cancel All Documents.



    For Windows® 7 Users:
    Double click on the icon for your Brother machine => See what's printing => Printer => Cancel All Documents

    cancel.gif


If you are using Windows Vista or Windows 7 please view here.

Trust this is helpful.

Dec 17, 2010 | Brother MFC 7840W Printer

1 Answer

My printer is showing offline. I have unplugged and checked all connections, and have restarted the computer. The printer does not print a test page.


Try to right click your printer's icon. Check if the printer is set as the default printer or check if the printer is set to function online. It will not print if it was set to function offline.

Nov 22, 2010 | HP LaserJet P2015 Printer

1 Answer

Our computer is not printing for some odd reason


Turn off printer. Reboot computer. After computer is back up, turn on printer. Go to Control Panel and open Printers and Faxes. Under View menu, click Tile. If your printer says READY, try it. If is says OFFLINE, check your connections.

Aug 31, 2009 | Cannon Office Equipment & Supplies

3 Answers

Dell printer 1710 n .


In Control Panel - Printers, Right-click the Dell 1710N and remove check for Offline.

Jun 12, 2009 | Dell 1710n Laser Printer

2 Answers

Printer won't print says it's offline


hi friend
this is very common problem for f300 series PSC

just delete the printer from printers and faxes and reboot the machine it will install printer again

there is funny thing abt this series it is saying offline when powered on and connected but when you disconnect iit will say "offline-use printer offline"

please try my solution and rate it
thanks

Apr 04, 2009 | HP Deskjet F340 All-In-One Printer

1 Answer

The spooler is not connected


If you are getting an error message that states USER INTERVENTION REQUIRED or USE PRINTER OFFLINE, the printer driver may have become disabled. Please follow the directions below to resolve this issue.

Please note that the printer must be in an online state/Print mode.

WINDOWS 95/98/ME/NT/2000

1. Click on START, SETTINGS, and PRINTERS.

2. Highlight the icon of your printer with a single click.

3. Click on FILE.

4. The only check mark showing should be beside SET AS DEFAULT.

5. Ensure that there is no check mark beside PAUSE PRINTING or USE PRINTER OFFLINE.

6. Simply click on the check marks to remove it.

7. Try printing.

WINDOWS XP

1. (a. Click START select CONTROL PANEL and click on PRINTERS AND FAXES.
NOTE: If you cannot locate PRINTERS AND FAXES, Follow 1(b..
1. (b. Click START select CONTROL PANEL double click PRINTERS AND OTHER HARDWARE, and click on VIEW INSTALLED PRINTERS AND FAXES.

2. Highlight the icon of your printer with a single click.

3. Click on FILE.

4. The only check mark showing should be beside SET AS DEFAULT.

5. Ensure that there is no check mark beside PAUSE PRINTING or USE PRINTER OFFLINE.

6. Simply click on the check marks to remove it.

7. Try printing.

pls rate as fixya if helpful! thanks!

Jun 18, 2008 | Computers & Internet

2 Answers

LEXMARK Z13


Hi go into the printer folder and check that the printer states ready not offline if it does state offline right hand click on the icon and select use printer online. If this still doesn't fix the problem then double click on the printer icon this should open the printer window where you will be able to see what is and been sent to the printer.

Click on the document heading and select restart. This should restart the printing with no problems but if it doesn't then click on the Printer heading and select cancel all documents then try printing again.

Hope this helps you
Thanks J

Nov 21, 2007 | Lexmark JetPrinter Color Z13 InkJet

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