Question about Creative Technology Zen MX Black (8 GB) MP3 Player

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Im still having the same problem with my creative zen player

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  • FURQAN BUTT May 11, 2010

    is there any indication when you connect the charger?

  • mohasinsk Jul 09, 2010

    video not open help

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About this issue of creative zen wherein the device is not booting up to the normal os. and is not being detected by your computer, and giving you options to clean, reset, and format. my brother and i own creative zen, my brother own zen 4GB and i own 16gb. i don't have any problems at all. but my brother does. what i did is i just download the firmware version of my brother's zen that is missing which is version 1.03.04_0.6.1. unfortunately you will not find this firmware version at creative website.
i checked a website and i found this.
it's at http://drivers.softpedia.com/get/Other-DRIVERS-TOOLS/Others/Creative-ZEN-4-8-16-GB-Firmware-10304.shtml

just perform this steps and you're good to go.

1. download the firmware for your zen.
2. connect your zen to your pc.
3. run the executable file (firmware).
4. just follow the on-screen instructions on your computer and you're good to go.

hope that this step will help you guys out.

if you have any questions about fixing this kind of problem. or if this step won't help you.
email me at john.yapchapco@gmail.com

i'll be more than happy to help you guys with this kind ok issue.
god bless and enjoy listening to your favorite music.

Posted on Oct 01, 2009

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Try to reset it or download and upgrade Firmware.
Good luck!

Posted on Sep 12, 2009

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Posted on Jan 02, 2017

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Support for Zen Mozaic on the site of Creative:
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