Question about Canon HV10 HDV Digital Camcorder

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Playback When playing back film and this has happened on the last two videos made, at least once during the playback the film seems to have a "freeze frame", same place each time it is played back. Any ideas?

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SOURCE: Canon Optura 40 playback - only get blue screen - no image, no sound

Try a cleaning tape. Buy a good quality cleaning tape (Panasonic makes one) and remember: cleaning tapes are abrasive so don't overuse it! Overuse can result in the need to replace the rotating drum assy in the camcorder. I'll bet a cleaning tape takes care of your problem.

Posted on Oct 25, 2008

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SOURCE: Playback STD Locked Playback is Restricted message

the tape most likely has the lock switched on, it's secured so no one can even view it, why it happend, beats me, look at the bottom of the tape, if it has the lock switch, and is pushed up to "lock" push it back down, if  that doesn't work than I'm not sure, sorry.
hope this helped- snowsurfer58

Posted on Nov 06, 2008

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SOURCE: 5 Grey Horizontal Lines across the screen during play back and distorted sound.

Someone here recommended on another post to put the lense cap on & videotape the blackness in a quiet room for 5-10 mins. I tried this as a last resort & it worked. When I played back the tape, no more skipping or gray lines. I had 4-5 SOLID gray lines with skipping video & audio in between on every tape I put in. I think the person who helped me solve this said that it was a result of the tape alignment going off. My camera is a Canon zr80 digital camcorder. (Called Canon, they had me reset it & then recommended sending it in).

Posted on Nov 28, 2008

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SOURCE: FLIP: playback is frame by frame (jumpy) and... voice not in sync

i have a mino that only started doing this when it was upgraded via the usb. any help?

Posted on Dec 14, 2009

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SOURCE: I get jerky picture on playback on the computer

Sounds as if your computer does not have the speed required for streaming the playback fast enough. you could add another gig of ram and look at your processor speed, that may need increasing. Try on a friends machine who may have a more powerful RAM and PCU. If it works on that you need to upgrade in both areas

Posted on Jan 06, 2010

  • 1 Answer

SOURCE: Gray lines across video screen during playback

my canon zr 200 in playback is fine but when i turn it on to record i have multi colored bars on screen and wont record

Posted on Jan 17, 2010

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Grey lines during playback.

Camcorder video head required cleaning because gray lines come in playback when video head got clogged/ dirty.
Put video head cleaning tape and playback it as per instructions.
hope this will help you.

Apr 03, 2010 | Sony DCR-HC38 Mini DV Digital Camcorder

1 Answer

Blue lines appear across screen during video playback.


thank you for choosing

it seems that some parts in your Cam are Dirty.
please try to use the head cleaner disk first.
let me know if any changes happen.


please don't forget to rate our answers properly.

Mar 03, 2009 | Panasonic Palmcorder PV-GS12 Mini DV...

3 Answers

Something is wrong with the playback on our canon zr 400?

Mine did the same thing. I cleaned the head with a dry tape cleaner then instead of just showing a blue screen it started showing a screen with the video but with gray lines on it. Cleaned it a few more times but it still didn't work. Finally I came up with a solution they say not to do this but if your careful it will be fine. Get a bottle of nail polish remover acetone free and some q-tips. Dampen one of the q-tips make sure its only damp and not wet be sure not to get finger oil on your q-tips. With the camera tape port ejected and open lightly swab the head with the q-tip with nail polish remover do this as long as you like being sure to clean the whole head once complete let it dry for a few minutes when it drys it will be dull looking with a thin white film on it. Take a fresh q-tip ensuring you don't touch the cotton your going to use this to wipe the film off the head once complete the head will look shiny. try your tape and if it works it was a dirty head if it plays the screws up most likely your tape is dirty or messed up.
Richard L

Feb 11, 2009 | Canon ZR400 Mini DV Digital Camcorder

1 Answer


Hi i have had the exact same problem, been to sony 3 times and they are now messing me around, they said they have replaced the decking system but the problem is still occuring, when the footage is on my timeline in prem 8 the freeze shows up as a black cheques and smears and also red video. driving me nuts i am pushing for a refund or a brand new cam in exchange steve

Dec 18, 2008 | Video Cameras

1 Answer

Solid blue lines through Picture on playback mini DV PV-gs19

One possible cause is that normal recording
could not be performed because the heads were
dirty at the time of recording. Clean the heads,
and perform recording and playback again. If
normal playback can be performed, the heads are
clean. Before an important recording, be sure to
conduct a test recording to make sure that normal
recording can be performed.

≥If the heads become dirty soon after cleaning,
the problem may be the tape. If so, try another

≥During playback, the picture or sound may be
interrupted momentarily, but this is not a
malfunction of the Camcorder. (One possible
cause is that the playback is interrupted by dirt
or dust that momentarily adheres to the heads.)

Apr 21, 2008 | Panasonic PV-GS150 Mini DV Digital...

1 Answer

No audio during playback

On my handycam you have to hit the Volume + button while playing back. Everytime you playback it starts volume at zero and you have to volume up to hear anytime you playback.

Dec 24, 2007 | Sony Handycam DCR-TRV250 Digital Camcorder

1 Answer


That's dirty video head! Try to playback new tape for five minutes, do it for 2 to 3 times, this will serve as your videohead cleaner. eject then reinsert then playback, eject again for at least 3 to five times. most camera has a built in videohead cleaner that activates during eject, initial play and reinsert mode. you can even try to play the whole blank tape! thats 1 to 2 hours of playback! If the problem is still there after doing those things, you need pro fix then.

Sep 13, 2007 | Samsung SC-D353 Mini DV Digital Camcorder

1 Answer

Can not playback past end of first file on my Panasonic PV-GS2

I'm not sure if this will work for you but, sometimes I try to play back some of my tapes and a blue or grey screen comes up instead, although this sounds odd, if I record something(for even one second) it will let me see my film. I know this can cause problems because you may end up taping over film but if it's the only way to see your film it's worth a try!

Jun 02, 2006 | Panasonic PV-GS2 Mini DV Digital Camcorder

1 Answer

Video playback is not smooth while playing via USB 1.1

USB1.1 port can generally handle transfer speeds approaching 5.5Mbps between PC and DVD Camcorder. Smooth playback of movies requires 5.5Mbps speeds or above. If the PC you are using has some compatibility issues with the USB driver software, the USB port may drop to speeds below 5.5Mbps causing short pauses during video playback. It is recommended to copy the movie file from the DVD Camcorder to the hard disc drive (HDD) on your PC, then playback the movie from the hard drive.

Sep 05, 2005 | Hitachi DZ-GX20A DVD Camcorder

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Canon HV10 camcorder behaving badly I bought this used not too long ago and I got a great deal for it, plus it was in fantastic shape, as it had been owned by a professional videographer. However, it has a few quirks, as I quickly noticed. She supplied some blank unopened Mini DV tapes and I went ahead and taped some sequences, but then I found that my MacBook Pro was having big trouble dealing with the files, which seemed to be overwhelming iMovie (a program which I completely despise, but there seems to be be no alternative. I loved iMovie HD -- the one that used to ship back in 2006 or so, but the new version is a complete nightmare). Anyway, that's not the problem -- what iS the problem is that no matter what tape, new, old, Ultra High def or whatever (I don't know what they are but I just assume they're regular Min DVD tapes) I use, upon recording the tape skips, badly. It's not even a stutter. It just stops and starts, giving no indication while I'm recording, but obvious on playback. This happens even when just playing back on the camcorders screen, let alone when it's brought onto the computer. Luckily I have an old Elura 100 which is also a Mini DV -- but IT won't even PLAY the tapes I record with the HV10, saying something like they're the wrong type of tape. They probably are, because they're recorded in 1080p, which obviously the Elura can't handle (I think it MIGHT go up to 490p but I'm not sure). But what could be causing the skipping? I've tried changing EVERYTHING in the preferences -- making it not 1080p but 480p, changing the tape speed, anything I can think of, but it still keeps skipping. Too bad, because when it did work, for the first couple of months, the picture was stupendous. One possible hint -- on only ONE occasion I got a "Tape heads need to be cleaned" onscreen error -- the only one I've ever seen and that only once n hundreds of times. For a precaution I just ordered a cleaning tape, but can anyone think of something else that could be wrong with this thing? It's just not worth taking it to a service centre and having it "looked at" for a third of the price I paid for the whole damn thing -- I'd rather just chuck it and get another. And while I've got you here can you suggest a goodish Mini DV camcorder that won't break the bank? I want Mini DV because I have so many old tapes I need to play back from time to time, and, well, I'm a dinosaur. But I will entertain suggestions for, say, flash drives if you think that may be a good option. After all, I still have the Elura if I need it. Something ultra small, with HD capability would be nice. Thanks in advance!

Apr 08, 2013 | Canon HV10 HDV Digital Camcorder

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