Dear arlenejune1,
Below is the link to the official manual for Emerson EWF2004 20".
http://www.emersonaudiovideo.com/pdf/om/EWF2004.pdf
It actually seems that Emerson EWF2004 23" does not exist. If you do have this model, try working with this manual and if that does not work, I cannot do much else for you.
I hope that helps,
Tiger720
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i would like to find a manuil on this now please
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