Question about GALAXY Microsystems 25.4 cu. ft. Side-By-Side Refrigerator with Filtered Ice and Water

1 Answer

Water Pooling and freezing on floor of freezer

I have water buildup at the bottom on floor of the freezer. It pools up then freezes. This causes the bottom plastic fresh vegetable tray to freeze. The buildup takes from 3 to 11 days

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 410 Answers
Re: Water Pooling and freezing on floor of freezer

Most likely you have a frozen drain in the freezer section so that whne your refrig defrosts the water runs out into the freezer compartment instead of the drain pan underneath. the fix is to flush the drain with warm water to clear the obstruction. the drain can be reached either by removing the cover in the freezer area or by back flushing the line from beneath the refrig.

Posted on Dec 11, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Water Pooling & Freezing

Assuming your fridge has a defrost cycle ( I.e. is a frost free model), you are probably suffering a blocked drain hole or pipe, leading to the top of the condenser or a tray nearby, where the frost water can evaporate.
The pipe can block with food or a mould plug, leading to water retention that freezes and further blocks the drain. the water is produced when a heater switches on in defrost mode and thaws the internal or external ice build up and, with nowhere for it to go it will pool on the bottom and may, when in defrost mode, run out onto the floor.
With frost free fridges/freezers, there is a drain outlet, usually hidden behind a removable panel inside the fridge/freezer compartment or, a drain hole near the bottom. If there is a drain pipe as well, access is usually from the rear base of the machine. The pipe is usually removable and can be cleaned out but prepare for some water to escape. An ice block in the drainage hole can be thawed using a hair dryer BUT GENTLY, so as not to warp the plastic inners of the fridge.

Jan 20, 2014 | Refrigerators

1 Answer

I am also having ice form in the bottom of freezer The seal is good. I do notuse the ice maker or the water dispenser. If I do not continually break up the ice, the water leaks onto the floor. Very...


That ice build up is their because the drain for the automatic defrost is blocked so instead of the water from the defrost running through the drain down into the pan at the bottom its pooling in the floor of the freezer and freezing up. by clearing the drain it will drain away instead of pooling up in the freezer....unfortunitly you didnt give your brand or model number so i can give no advice on how to take apart the freezer to clear the drain but can tell ya once ya figure out how to do it that will solve the ice problem.

I little insight in how to do it...typically on most freezers the back wall comes off,in a few cases its the floor that comes out but typically the back wall is what ya would remove.


Sep 25, 2011 | Refrigerators

1 Answer

Model52552100 side by side kenmore. What cause ice build up on bottom of freezer?


The water is from the melted frost of the defrost cycle. The drain at the bottom of the back wall of the freezer is blocked so instead of the water draining into the pan where it will evaperate,it's pooling on the freezer floor and freezing, in many case when the floor indent is full the water will leak onto the floor.By pulling the refrigerator out from the wall,there will be a tube behind the service panel on the right side when looking at it from the rear,that tube can be removed and cleared,then clear the nozzle it connects to inside the freezer.

I hope this helps you to stop the leak,

Aug 10, 2011 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

1 Answer

My samsung rs2630sh, has water pooling at the bottom of the freezer. Water will also leak out of the until onto the floor. the ice buit up so much had to break it up just to get the bottom tray out. Any...

I have the same problem. Water from the defrost coil is not running out the outlet, but freezing in the defrost "catch" pan and outlet tube. Once water freezes, then water from subsequent defrost cycles, runs into the freezer floor and eventually out to the front or side. I don't have a permanent solution, but you can take the inside panel off with the four screws and see the problem. Chip out the ice dam and clear pathway with very hot water. I have read that lowering the freezer temp may prevent. Open to new ideas or permanent solutions. Good luck!

Mar 02, 2010 | Samsung RS2630SH Side by Side Refrigerator

1 Answer

Water pooling underneath bottom drawers

Find the drain line from the freezer to the evaporation pan near the motor. Often the line is visible on the back of the fridge. That line is plugged either with food residue or the collection point in the freezer is solid ice. The self defrost feature melts the frost and drains it to the evap pan. If you remove the floor from the freezer area, you will see the collection point. When the line gets plugged with food, no water drains and then freezes to block the line even worse. So, if there is ice at the collection point, remove it somehow, maybe a hair dryer, and then clear the line by blowing compressed air from the bottom of the drain hose through to the collection point.

May 28, 2009 | Frigidaire 20.6 cu. ft. Top Freezer...

1 Answer

Water leaking from freezer.

Either the inlet valve is stuck or the icemaker solenoid is shored.

Most likely the second one.

Enter the model number on one of two websites below to get parts and diagrams for your appliance:

Appliance Parts From PartSelect

Appliance Parts Pros

Dec 12, 2008 | Frigidaire 22.6 cu. ft. Side-By-Side...

1 Answer


The problem was indeed a clogged frost water drain. I had to pull the frig out from the wall (found an incredible amount of dust accummulation in the alcove), then remove the vertical metal and horizontal cardboard covers to expose the drain catchpan. The 1/2" rubber drain hose end was only about 1/8" above the pan pointing directly into it perpendicularly. This was not enough clearance. There was a plug (formed by dust and water) in the end of the hose that came out easily when I 'roto-rooted' it with a screwdriver. The water flowed easily after that, but I went ahead and trimmed about 3/8" off the end of the hose and pushed it back into its slot. Then I cleaned as much as I could. The prevention is to keep the area behind the frig cleaned!


Nov 07, 2008 | Refrigerators

3 Answers

Water pooling and freezing inside bottom freezer

I had the same problem with my LRFC25750 and have finally figured out what's happening! The water that is pooling and freezing on the bottom of the freezer is definitely coming from the defrost cycle. It is pooling inside the freezer compartment because the drain inside the back of the freezer intended to carry the defrost water down to the external evaporator tray underneath is blocked with ice. As a result, the defrost water from the coils overflows the collector under the coils and runs down the inside back of the freezer, pools on the bottom, and re-freezes when the cycle is over. this continues until there's so much ice on the bottom that the water from next defrost cycle runs out on the floor. The "easy" solution is to unplug the unit and let it completely melt out (this could take 24-36 hours). I couldn't wait, so I removed the freezer drawers and their tracks and pulled out the back panel inside the freezer -- saw the ice in the collector and blocking the drain and I melted it away with hot water and verified that water could now flow down to the external evaporator tray. Unless you want to do this, I'd say give it a good 24-36 hours for all the ice to melt away. I think it all started when we left the freezer door ajar for a whole day and probably had a lot of frost build-up on the coils. The next defrost cycle was not enough to clear all the frost and things began to build up from there. Once the drain is frozen, though, you're finished -- the defrost heater doesn;t reach down that far and you have to melt it down completely or it will continue to leak forever. I've heard that you can get a drain heater to ensure that the drain never freezes over or at least so that it is sure to clear with each defrost cycle. I'll post an update if I locate one.

May 21, 2007 | LG LFC25760 French Door Refrigerator

Not finding what you are looking for?
GALAXY Microsystems 25.4 cu. ft. Side-By-Side Refrigerator with Filtered Ice and Water Logo

616 people viewed this question

Ask a Question

Usually answered in minutes!

Top GALAXY Microsystems Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4625 Answers

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a GALAXY Microsystems Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides